Johnson Controls is seeking a proactive Customer Services professional to join our Facilities Management Helpdesk as a coordinator. You will be the central contact for FM partnerships, handling enquiries by phone, email, and digital channels while upholding high service standards.
In this role, you will resolve issues at first contact, collaborate with internal teams, and monitor KPIs to ensure customer satisfaction.
FM Helpdesk Coordinator - Customer Success & Ops in Manchester employer: ADT ADT Fire and Security PLC
ADT ADT Fire and Security PLC is an attractive employer due to its competitive salary packages and performance-based bonuses. The company promotes a hybrid working model and offers ample opportunities for professional development. Employees enjoy a collaborative and safety-driven culture that supports innovation and growth.
Contact Details:
ADT ADT Fire and Security PLC Recruitment Team
