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For Companies At a Glance
- Tasks: Drive client success with innovative advertising solutions and optimise campaigns for maximum impact.
- Company: Join Adsquare, a leader in location intelligence and programmatic advertising.
- Benefits: Enjoy a competitive salary, hybrid work, generous vacation, and a £1,200 learning budget.
- Why this job: Make a real difference in the fast-paced world of digital marketing and client success.
- Qualifications: 1-4 years in client success or account management, with a knack for data analysis.
- Other info: Be part of a dynamic team that values innovation and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
At Adsquare, we empower marketers and agencies with cutting-edge location intelligence to drive smarter, more effective advertising. As a leader in programmatic solutions, we provide real-time data and insights that enable our clients to reach the right audience at the right time. Our team thrives on innovation, collaboration, and a passion for delivering exceptional client outcomes. If you are ready to be part of a fast-paced, dynamic environment where your work makes a direct impact, we would love to hear from you.
Your Profile
- You have 1-4 years of experience in client success, account management, client development or a similar function within the programmatic/data/ad agency field.
- Delivering exceptional customer experience and services is in your DNA.
- Demonstrable track record of identifying and executing business expansion opportunities would be an advantage.
- You have a proficient understanding of the digital advertising ecosystem and how planning and buying teams at media agencies in the UK operate.
- Previous experience in real-time advertising, programmatic/paid social, advertising data solutions and ad-tech is an advantage.
- You work seamlessly and in dynamic partnership with colleagues from other functions including Sales, Partnerships and Operations.
- You are well organised and highly capable of balancing competing priorities.
- You are experienced with data analysis, with the ability to pull out key insights to inform future strategies and drive growth.
- Previous experience with spreadsheet software, CRM systems and Tableau/B.I. tools are advantageous.
- You are fluent in English; proficiency in other EU languages is a nice-to-have but not essential.
What you will do
- As a UK CSM you will be an important contributor to the Global CS team, reporting directly to local CS leadership.
- You own an existing client portfolio across media agencies and brand-direct relationships, working in a hybrid approach with both client-facing and technical/operational responsibilities.
- You are accountable for developing a defined book of business with specific growth targets.
- You partner closely with UK Sales to identify and execute new opportunities within your patch.
- You follow best practice to create effective campaign solutions for clients, e.g. bespoke targeting strategies, troubleshooting and implementing measurement tracking.
- You monitor and optimise campaigns to drive performance and ROI.
- You ensure the highest levels of accuracy in forecasting and opportunity tracking.
- You are client-facing and readily available to meet in-person at client offices in London and potentially elsewhere in the UK.
- You take the lead on platform training, showcasing the best of the product.
- You take the lead on client workshops, quarterly business reviews and bi-annual strategic account planning.
Why us?
- Competitive compensation package
- Hybrid working model
- £1,200 annual learning & development budget
- 30 vacation days per year
- Public transport contribution
- Mental health support via Fürstenberg Institut
- Latest hardware and tools to support high performance
About us
Adsquare is the global audience & location intelligence company making marketing a whole lot smarter. With eight offices around the world we are a truly international company but one united team working towards our vision: empowering companies to accelerate business growth by staying at the forefront of data-driven marketing. We are pioneers in advertising and data. We were born mobile, before it was a necessity, and have pioneered data-driven advertising in display and now DOOH. We have the smartest people, working with the best tech, so we can drive the pace of change.
We are visionaries. We see a better way for marketers and are doing everything we can to make that a reality. We believe in innovation and the power of technology. We believe in constantly improving what we are doing because the work is never done. We believe in what we do and rise to meet our own high standards. If there is a problem, we fix it, humbly and without fuss or delay. Although our technology is best-of-breed, we are unassuming and modest in our approach.
We are passionately candid, both with each other and with our clients. We take the time to explain our approach to their problem, confident there is nothing to hide. We are consistent and true to our word. We do not take shortcuts but focus on being our clients' most reliable partner. We make promises - and we keep them. As a result, clients enjoy spending time with us, because we are good people.
Client Success Manager UK in London employer: Adsquare
Contact Detail:
Adsquare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success Manager UK in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research Adsquare inside out – know their products, values, and recent news. We want to see your passion for the company and how you can contribute to their mission. Practice common interview questions and have your own ready to show you’re engaged.
✨Tip Number 3
Showcase your skills! Bring along examples of your past work or case studies that highlight your success in client management and data analysis. We love seeing how you’ve made an impact before, so don’t hold back on sharing your achievements!
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the Client Success Manager position at Adsquare.
We think you need these skills to ace Client Success Manager UK in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for client success and the advertising industry shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about making an impact in this fast-paced environment.
Tailor Your Experience: Make sure to highlight your relevant experience in client success or account management. We love seeing how your background aligns with our needs, so don’t be shy about showcasing your achievements and how they relate to the role.
Be Data-Driven: Since we value data analysis skills, include specific examples of how you've used data to drive growth or improve client outcomes. This will show us that you understand the importance of insights in the digital advertising ecosystem.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Adsquare
✨Know Your Stuff
Make sure you have a solid understanding of the digital advertising ecosystem, especially how programmatic solutions work. Brush up on your knowledge about Adsquare's offerings and be ready to discuss how they can benefit clients.
✨Showcase Your Client Success Skills
Prepare examples from your past experience that highlight your ability to deliver exceptional customer service and drive business growth. Think about specific situations where you identified opportunities for expansion or improved client relationships.
✨Be Data Savvy
Since data analysis is key in this role, come prepared to discuss how you've used data to inform strategies in previous positions. Familiarise yourself with tools like Tableau or CRM systems, and be ready to share insights you've gained from data.
✨Demonstrate Collaboration
This role requires working closely with various teams, so be ready to talk about how you've successfully collaborated with sales, operations, or other departments in the past. Highlight your ability to balance competing priorities while maintaining strong partnerships.
