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For Companies At a Glance
- Tasks: Manage client relationships and drive growth through innovative advertising solutions.
- Company: Join Adsquare, a leader in programmatic advertising and location intelligence.
- Benefits: Competitive pay, hybrid work, generous vacation, and a learning budget.
- Why this job: Make a real impact in a fast-paced environment while developing your skills.
- Qualifications: 1-4 years in client success or related fields; strong communication and analytical skills.
- Other info: Dynamic team culture with opportunities for professional growth and development.
The predicted salary is between 36000 - 60000 £ per year.
At Adsquare, we empower marketers and agencies with cutting-edge location intelligence to drive smarter, more effective advertising. As a leader in programmatic solutions, we provide real-time data and insights that enable our clients to reach the right audience at the right time. Our team thrives on innovation, collaboration, and a passion for delivering exceptional client outcomes. If you’re ready to be part of a fast-paced, dynamic environment where your work makes a direct impact, we’d love to hear from you.
Your Profile
- You have 1-4 years of experience in client success, account management, client development or a similar function within the programmatic/data/ad agency field.
- Delivering exceptional customer experience and services is in your DNA.
- Demonstrable track record of identifying and executing business expansion opportunities would be an advantage.
- You have a proficient understanding of the digital advertising ecosystem and how planning and buying teams at media agencies in the UK operate.
- Previous experience in real-time advertising, programmatic/paid social, advertising data solutions and ad-tech is an advantage.
- You work seamlessly and in dynamic partnership with colleagues from other functions including Sales, Partnerships and Operations.
- You are well organised and highly capable of balancing competing priorities.
- You are experienced with data analysis, with the ability to pull out key insights to inform future strategies and drive growth. Previous experience with spreadsheet software, CRM systems and Tableau/B.I. tools are advantageous.
- You are fluent in English; proficiency in other EU languages is a nice-to-have but not essential.
What you will do
- As a UK CSM you will be an important contributor to the Global CS team, reporting directly to local CS leadership.
- You own an existing client portfolio across media agencies and brand-direct relationships, working in a hybrid approach with both client-facing and technical/operational responsibilities.
- You are accountable for developing a defined book of business with specific growth targets.
- You partner closely with UK Sales to identify and execute new opportunities within your patch.
- You follow best practice to create effective campaign solutions for clients, e.g. bespoke targeting strategies, troubleshooting and implementing measurement tracking.
- You monitor and optimise campaigns to drive performance and ROI.
- You ensure the highest levels of accuracy in forecasting and opportunity tracking.
- You are client-facing and readily available to meet in-person at client offices in London and potentially elsewhere in the UK.
- You take the lead on platform training, showcasing the best of the product.
- You take the lead on client workshops, quarterly business reviews and bi-annual strategic account planning.
Why us?
- Competitive compensation package.
- Hybrid working model.
- £1,200 annual learning & development budget.
- 30 vacation days per year.
- Public transport contribution.
- Mental health support via Fürstenberg Institut.
- Latest hardware and tools to support high performance.
Client Success Manager UK (m/f/d) employer: Adsquare GmbH
Contact Detail:
Adsquare GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success Manager UK (m/f/d)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the programmatic space. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Client Success Manager. Highlight your skills in client management and data analysis, and don’t forget to share specific examples of how you’ve driven success in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Adsquare. Don’t miss out on the chance to be part of something innovative and impactful!
We think you need these skills to ace Client Success Manager UK (m/f/d)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Client Success Manager role. Highlight your experience in client success, account management, and any relevant achievements in the programmatic or ad-tech fields.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about client success and how your background aligns with our mission at Adsquare. Be genuine and let your personality come through.
Showcase Your Data Skills: Since data analysis is key for this role, make sure to mention any experience you have with data tools like Tableau or CRM systems. Share specific examples of how you've used data to drive client success in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Adsquare GmbH
✨Know Your Client Success Stuff
Make sure you brush up on your knowledge of client success and account management. Be ready to discuss your previous experiences and how they relate to the role at Adsquare. Think about specific examples where you've delivered exceptional customer experiences or identified business expansion opportunities.
✨Understand the Digital Advertising Ecosystem
Familiarise yourself with the digital advertising landscape, especially how media agencies operate in the UK. Be prepared to talk about programmatic solutions and real-time advertising. Showing that you understand the nuances of the industry will definitely impress your interviewers.
✨Data Analysis is Key
Since the role involves data analysis, make sure you can demonstrate your ability to pull insights from data. Brush up on your skills with spreadsheet software and any BI tools you’ve used. Bring examples of how you've used data to inform strategies and drive growth in past roles.
✨Show Your Collaborative Spirit
Adsquare values collaboration, so be ready to discuss how you've worked with different teams in the past. Share examples of how you've partnered with sales or operations to achieve client success. Highlighting your teamwork skills will show that you're a great fit for their dynamic environment.