At a Glance
- Tasks: Manage customer accounts and build strong relationships to drive growth.
- Company: Join a leading security technology company with a focus on customer satisfaction.
- Benefits: Enjoy flexible work options, paid time off, and professional development opportunities.
- Other info: Dynamic team environment with opportunities for travel and personal growth.
- Why this job: Make a real impact by helping customers while advancing your career in sales.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 48000 - 48000 £ per year.
- How You'll Make an Impact
- Manage and grow an assigned portfolio of customer accounts.
- Build strong relationships with customers and key decision-makers.
- Identify opportunities for upgrades, expanded services, referrals, and account growth.
- Support and collaborate with Outside Sales Representatives to develop and advance sales opportunities.
- Conduct proactive outreach through phone, virtual, and in-person interactions.
- Address customer concerns and recommend solutions that strengthen customer satisfaction and retention.
- Maintain accurate customer records and activity within our CRM system.
- Partner with Sales, Operations, Installation, and Customer Service teams to deliver an exceptional customer experience.
- Travel within your assigned territory to meet with customers and prospects.
- Develop the skills, product knowledge, and sales expertise needed to advance into an Outside Sales Representative role.
- What Makes You a Great Fit
- Strong communication and relationship-building skills.
- A customer‑focused mindset and passion for helping others.
- Self‑motivated, organized, and goal‑oriented.
- Ability to manage multiple priorities and follow through on commitments.
- Strong problem‑solving and critical‑thinking abilities.
- Professional and confident when interacting with customers.
- Background & Experience
- Account management, sales, customer service, or business development experience.
- Bachelor's degree in Business, Marketing, Sales, or a related field.
- Experience in the security, alarm, technology, or related industries.
- Bilingual skills are a plus.
Benefits & Perks
- Paid Time Off (PTO)
- Paid Holidays
- Flexible Work‑from‑Home Opportunities
- Company‑Provided Laptop and Cell Phone
- 401(k) with Employer Match
- Tuition Reimbursement
- Professional Development and Training Opportunities
- Paid Parental Leave
- Mileage Reimbursement
- Employee, Friends, and Family Discounts
- Company‑Sponsored Events and Team Activities
- Medical, Dental, and Vision Insurance
- Life Insurance
- Employer‑Paid Short‑Term Disability
- Employee Assistance Program (EAP)
Compensation
Base Salary: $48,000 annually
Compensation is designed to reward strong performance, customer retention, account growth, and overall contribution to team success.
In addition to base pay, this position is eligible for
- Quarterly performance bonuses
- District performance kicker
- On‑Target Earnings (OTE): $54,800
- Equal Opportunity Employer
Alarm Detection Systems is an Equal Opportunity Employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
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We think you need these skills to ace Account Manager in City of Westminster
Account Management
Customer Relationship Management
Sales Expertise
Communication Skills
Problem-Solving Skills
Critical Thinking
Organisational Skills
