ADS Laser Cutting is a full-service metalwork specialist, offering laser cutting, folding, fabrication, finishing, and assembly services. We provide bespoke to volume sheet metal solutions for customers across engineering, transport, infrastructure, and manufacturing industries. Operating from an 87,000 sq. ft facility and employing over 100 people, ADS combines modern equipment with robust processes and experienced teams to deliver consistent quality, lead times, and service. Our work is trusted by major organisations across all industries. ADS is a family-owned business that has grown year on year through continued investment in technology, systems, and people. This provides a stable, well-supported platform for sales activity and long-term customer development.
We are looking to appoint a motivated and commercially focused Internal Account Manager.
Role Profile: is responsible for driving revenue through the effective conversion of enquiries and quotations into confirmed orders. The role focuses on proactive follow up of quotations, management of live & dormant accounts, ownership of inbound leads, and maintaining accurate CRM data to provide clear pipeline visibility.
Key Responsibilities
Account Management
Reactivate dormant accounts through structured outbound contact.
Identify opportunities to increase order frequency and value.
Escalate higher value or strategic opportunities where appropriate.
CRM & Sales Process Ownership
Maintain accurate, complete, and update records of all sales activity within HubSpot.
Ensure all enquiries, quotations, follow ups, and outcomes are correctly logged.
Support data quality initiatives, including duplicate management and record hygiene.
Customer Engagement
Act as a first point of contact for inbound sales enquiries.
Build professional and effective working relationships with customers.
Handle customer issues or objections promptly and in line with company standards.
Take a customer first approach when handling all enquiries.
Reporting & Performance Management
Provide regular updates on pipeline activity, conversion rates, and account progress.
Participate fully in one-to-one meetings, performance reviews, and development discussions.
Take ownership of personal performance against agreed KPIs.
And any other responsibilities and day to day activities that fall under your scope
Skills, Experience & Personal Attributes
Essential
Experience in a B2B office based role (sales, account management, customer service, or sales administration).
Understanding of the end to end sales process, including handling enquiries, following up, and converting opportunities into confirmed orders.
Strong ability to build and maintain professional relationships, manage enquiries, handle objections, and resolve customer issues effectively. Demonstrated ability to manage multiple tasks and priorities efficiently, with structured planning and follow-up of sales activities
Confident in using CRM systems (e.g., HubSpot) and other office software, with a focus on maintaining accurate, up to date records and data quality.
Desirable
Experience within engineering, manufacturing, or sheet metal environments.
Experience within B2B Sales (2 years).
Benefits:
- Competitive package for the right candidate.
- Life assurance.
- Above statutory holiday entitlement with additional service linked holiday.
- 40 hour working week (100% onsite)
- Private healthcare after qualifying period
- Onsite gym.
- Pension scheme.
- Commitment to investing in training and development.
- Company provided workwear and PPE.
- Onsite parking.
- Staff canteen.
- Employee Assistance Program.
Application Process:
Interested candidates should submit their CV and a cover letter highlighting relevant experience and why they are the ideal candidate for this position.
STRICTLY NO RECRUITMENT AGENCIES
StudySmarter Expert Advice🤫
We think this is how you could land Internal Account Manager in Leicester
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Internal Account Manager at ADS Laser Cutting Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including ADS Laser Cutting Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Internal Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for ADS Laser Cutting Ltd:When writing your cover letter, make sure to tailor your message specifically for ADS Laser Cutting Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at ADS Laser Cutting Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show ADS Laser Cutting Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show ADS Laser Cutting Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with ADS Laser Cutting Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
