At a Glance
- Tasks: Analyse and develop solutions using ServiceNow to meet customer needs.
- Company: Adroit People, a unique staffing solutions provider in the tech industry.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Work in a global, multicultural environment with excellent career advancement potential.
- Why this job: Join a dynamic team and make a real impact in IT consulting and development.
- Qualifications: Strong ServiceNow skills and experience in IT service management.
The predicted salary is between 36000 - 60000 £ per year.
Adroit people are a global provider for staffing solutions within the technology industry. We consider ourselves very different from other agencies as our background is IT consulting and development so we truly understand the difficulties faced when trying to recruit as we have been there. We specialise in the following areas:
- Infrastructure and Support
- Software development
- ERP
- IT Management
- IT Pre-Sales
With a high level of technical skills, we are able to communicate with candidates and clients efficiently which makes for a transparent experience for both.
Job Description
Must have technical ServiceNow Skills:
- Strong expertise in understanding the customer business need and decipher it for technical development in ServiceNow
- Strong expertise in setting up ServiceNow ITOM – Cloud Management, Event Management, integration with 3rd party monitoring tools
- Experience in configuration of IT Service Management – Incident Management, Problem Management, Change Management, Release Management, Service Request, Service Portal, Service Catalog, Asset and User Set Up
- Strong development experience in ServiceNow (REST/SOAP Webservices, Java scripting etc.)
- Experience in configuration of CMDB, Asset Management
- Experience in creating custom processes, custom 3rd party integrations and custom applications
- Experience in conducting Technical Reviews, End User Trainings
Must Have Soft Skills:
- Ability to work in a global team
- Understanding of enterprise IT architecture
- Demonstrate an awareness of Best Practices of ServiceNow implementation
- Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
- Good English communication skills to communicate effectively with team members and customers
- Ability to work in a multi-lingual, multi-cultural environment
- Experience in working from client site and front facing the customer
- Experience in technical leading ServiceNow implementation teams
System Analyst employer: Adroitpeople
Adroit People is an exceptional employer for System Analysts, offering a unique blend of IT consulting expertise and staffing solutions within the technology sector. Our collaborative work culture fosters innovation and growth, providing employees with ample opportunities for professional development and hands-on experience in a global environment. With a focus on transparency and understanding, we ensure that our team members are well-equipped to tackle challenges and thrive in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land System Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with ServiceNow. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your ServiceNow projects and technical expertise. This gives potential employers a tangible look at what you can do, making you stand out from the crowd.
✨Tip Number 3
Prepare for interviews by practising common questions related to ServiceNow and IT management. We recommend doing mock interviews with friends or using online platforms to get comfortable with the format and types of questions you might face.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace System Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your technical ServiceNow skills and relevant experience. We want to see how you can decipher customer needs into technical solutions, so don’t hold back on showcasing your expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the System Analyst role. Share specific examples of your experience with IT Service Management and how you've tackled challenges in the past.
Show Off Your Soft Skills:While technical skills are crucial, we also value soft skills like problem-solving and communication. Make sure to weave in examples that demonstrate your ability to work in a global team and interact effectively with clients.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Adroitpeople
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow skills before the interview. Be ready to discuss your experience with ITOM, Incident Management, and custom integrations. Prepare specific examples of how you've tackled challenges in these areas.
✨Showcase Your Soft Skills
Don’t just focus on technical skills; highlight your soft skills too! Be prepared to discuss how you’ve worked in global teams, solved problems, and communicated effectively with clients. This will show that you can thrive in a multi-lingual, multi-cultural environment.
✨Prepare for Technical Reviews
Since conducting technical reviews is part of the role, think about past experiences where you’ve led such reviews. Be ready to explain your approach and how you ensured all stakeholders were aligned. This will demonstrate your leadership capabilities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s approach to ServiceNow implementations or how they handle client interactions. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
