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- Tasks: Analyse and develop solutions using ServiceNow to meet customer needs.
- Company: Adroit People, a unique staffing solutions provider in the tech industry.
- Benefits: Competitive salary, global team collaboration, and opportunities for professional growth.
- Other info: Work in a multicultural environment with excellent career advancement opportunities.
- Why this job: Join a dynamic team and make a real impact in IT solutions.
- Qualifications: Strong ServiceNow skills and experience in IT service management.
The predicted salary is between 45000 - 55000 £ per year.
Adroit people are a global provider for staffing solutions within the technology industry. We consider ourselves very different from other agencies as our background is IT consulting and development so we truly understand the difficulties faced when trying to recruit as we have been there. We specialise in the following areas:
- Infrastructure and Support
- Software development
- ERP
- IT Management
- IT Pre-Sales
With high level of technical skills, we are able to communicate with candidates and clients efficiently which makes for a transparent experience for both.
Job Description
Must have technical ServiceNow Skills:
- Strong expertise in understanding the customer business need and decipher it for technical development in ServiceNow
- Strong Expertise in setting up ServiceNow ITOM – Cloud Mgmt., Event Mgmt., integration with 3rd party monitoring tools
- Experience in configuration of IT Service Mgmt. – Incident Mgmt., Problem Mgmt., Change Mgmt., Release Mgmt., Service Request, Service Portal, Service Catalog, Asset and User Set up
- Strong development experience in ServiceNow (REST/SOAP Webservices, java scripting etc.)
- Experience in configuration of CMDB, Asset Mgmt.
- Experience in creating custom processes, custom 3rd party integrations and custom applications
- Experience in designing Technical (LLD) Design Documents, Training Documents etc.
- Experience in conducting Technical Reviews, End User Trainings
Must Have Soft Skills:
- Ability to work in a global team
- Understanding of enterprise IT architecture
- Demonstrate an awareness of Best Practices of ServiceNow implementation
- Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
- Good English communications skill to communicate effectively with team members and customers
- Ability to work in multi-lingual, multi-cultural environment
- Experience in working from client site and front facing the customer
- Experience in technical leading ServiceNow implementation teams
Preferred Certifications:
- ServiceNow Implementation Specialist
- ITIL V3 Foundation certified
System Analyst in London employer: Adroitpeople
Contact Detail:
Adroitpeople Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land System Analyst in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with ServiceNow. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your ServiceNow projects and technical expertise. This gives potential employers a tangible look at what you can do, making you stand out from the crowd.
✨Tip Number 3
Prepare for interviews by practising common questions related to ServiceNow and IT management. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace System Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the System Analyst role. Highlight your ServiceNow skills and relevant experience, especially in ITOM and Service Management. We want to see how your background fits with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills can help us at Adroit. Be specific about your experience with ServiceNow and any projects you've led.
Showcase Your Soft Skills: Don’t forget to mention your soft skills! We value communication and teamwork, so share examples of how you’ve worked effectively in global teams or solved problems in a multi-cultural environment.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Adroitpeople
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow skills before the interview. Be ready to discuss your experience with ITOM, Incident Management, and custom integrations. Prepare specific examples of how you've tackled challenges in these areas.
✨Showcase Your Problem-Solving Skills
During the interview, highlight your problem-solving abilities. Think of a few scenarios where you successfully resolved issues using your technical expertise. This will demonstrate your capability to handle real-world challenges effectively.
✨Communicate Clearly and Confidently
Since good communication is key, practice explaining complex technical concepts in simple terms. This will help you connect with the interviewers and show that you can bridge the gap between technical and non-technical stakeholders.
✨Prepare for Cultural Fit Questions
Adroit People values teamwork and understanding of enterprise IT architecture. Be ready to discuss your experiences working in diverse teams and how you adapt to different cultural environments. This will show that you’re a great fit for their global team.