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- Tasks: Lead a team in managing application support and troubleshooting telecom issues.
- Company: A leading technology firm in the UK with a strong reputation.
- Benefits: Full-time position with competitive salary and career advancement opportunities.
- Why this job: Join a dynamic team and make a significant impact in the telecom industry.
- Qualifications: 10+ years in Telecom, ITIL knowledge, and experience with ArcGIS, .Net, and Unix.
- Other info: Office-based role in St. Austell, fostering collaboration and teamwork.
The predicted salary is between 48000 - 72000 £ per year.
A leading technology firm in the UK is seeking a Tech Support Lead to manage application support. You will oversee change management, perform analytical tasks, and lead a team to troubleshoot issues.
The ideal candidate should have:
- Over 10 years of experience in the Telecom domain
- Good knowledge of ITIL processes
- Hands-on experience with various technologies including ArcGIS, .Net, and Unix
This is a full-time position based in St. Austell, and it requires 100% work from the office.
Technical Lead - ITIL & OSS/Telecom Operations employer: Adroit People Ltd
Contact Detail:
Adroit People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Lead - ITIL & OSS/Telecom Operations
✨Tip Number 1
Network like a pro! Reach out to your connections in the Telecom industry and let them know you're on the hunt for a Technical Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on ITIL processes and the technologies mentioned in the job description. We recommend doing some mock interviews with friends or using online platforms to get comfortable talking about your experience and how it relates to the role.
✨Tip Number 3
Showcase your leadership skills! When you get the chance to chat with potential employers, highlight your experience in managing teams and troubleshooting issues. Share specific examples of how you've led projects or improved processes in your previous roles.
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Technical Lead - ITIL & OSS/Telecom Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the Telecom domain and your knowledge of ITIL processes. We want to see how your skills align with the role, so don’t be shy about showcasing your hands-on experience with technologies like ArcGIS, .Net, and Unix.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Technical Lead position. We love seeing passion and enthusiasm, so let us know what excites you about this opportunity and how you can contribute to our team.
Showcase Your Leadership Skills: As a Tech Support Lead, you’ll be managing a team, so make sure to highlight any leadership experience you have. We want to know how you’ve successfully led teams in the past and how you approach change management and troubleshooting.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Adroit People Ltd
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL processes before the interview. Be ready to discuss how you've applied these principles in your previous roles, especially in change management and troubleshooting. This will show that you not only understand the theory but can also implement it effectively.
✨Showcase Your Telecom Experience
With over 10 years in the Telecom domain, you should have plenty of examples to share. Prepare specific scenarios where you've led teams or resolved complex issues. This will demonstrate your leadership skills and technical expertise, which are crucial for the role.
✨Familiarise Yourself with Relevant Technologies
Since the job mentions technologies like ArcGIS, .Net, and Unix, make sure you can speak confidently about your experience with them. If there are any recent projects or challenges you've faced using these technologies, be ready to discuss them in detail.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, company culture, and future projects. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
