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- Tasks: Lead a team in managing application support and troubleshooting telecom issues.
- Company: A leading technology firm in the UK with a strong reputation.
- Benefits: Full-time position with competitive salary and career advancement opportunities.
- Why this job: Join a dynamic team and make a significant impact in the telecom industry.
- Qualifications: 10+ years in Telecom, ITIL knowledge, and experience with ArcGIS, .Net, and Unix.
- Other info: Office-based role in St. Austell, fostering collaboration and innovation.
The predicted salary is between 48000 - 72000 £ per year.
A leading technology firm in the UK is seeking a Tech Support Lead to manage application support. You will oversee change management, perform analytical tasks, and lead a team to troubleshoot issues.
The ideal candidate should have:
- Over 10 years of experience in the Telecom domain
- Good knowledge of ITIL processes
- Hands-on experience with various technologies including ArcGIS, .Net, and Unix
This is a full-time position based in St. Austell, and it requires 100% work from the office.
Technical Lead - ITIL & OSS/Telecom Operations in St Austell employer: Adroit People Ltd
Contact Detail:
Adroit People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Lead - ITIL & OSS/Telecom Operations in St Austell
✨Tip Number 1
Network like a pro! Reach out to your connections in the telecom industry and let them know you're on the hunt for a Technical Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on ITIL processes and the technologies mentioned in the job description. We recommend doing some mock interviews with friends or using online platforms to get comfortable talking about your experience and how it relates to the role.
✨Tip Number 3
Showcase your leadership skills! When you get the chance to speak with potential employers, highlight your experience in managing teams and troubleshooting issues. Share specific examples of how you've led change management initiatives in the past.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and get noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Technical Lead - ITIL & OSS/Telecom Operations in St Austell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the Telecom domain and showcases your knowledge of ITIL processes. We want to see how your skills align with the role, so don’t be shy about mentioning specific technologies like ArcGIS, .Net, and Unix!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Technical Lead position. Share your passion for tech support and how your leadership experience can help us manage application support effectively.
Showcase Your Analytical Skills: Since the role involves performing analytical tasks, make sure to include examples of how you've tackled complex problems in the past. We love seeing how you approach troubleshooting and change management, so give us the details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Adroit People Ltd
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL processes before the interview. Be ready to discuss how you've applied these principles in your previous roles, especially in change management and troubleshooting. This will show that you not only understand the theory but can also implement it effectively.
✨Showcase Your Telecom Experience
With over 10 years in the Telecom domain, you should have plenty of examples to share. Prepare specific scenarios where you've led teams or resolved complex issues. Highlight your hands-on experience with technologies like ArcGIS, .Net, and Unix to demonstrate your technical prowess.
✨Prepare for Analytical Questions
Expect questions that test your analytical skills. Think about past challenges you've faced and how you approached them. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to follow your thought process.
✨Team Leadership Insights
As a Tech Support Lead, your ability to manage and motivate a team is crucial. Be prepared to discuss your leadership style and how you handle team dynamics. Share examples of how you've successfully led a team through tough situations, as this will highlight your capability to lead in a high-pressure environment.
