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- Tasks: Lead a tech support team and manage application maintenance in the telecom sector.
- Company: Dynamic telecom company offering remote work opportunities.
- Benefits: Competitive salary, flexible working hours, and career advancement.
- Why this job: Join a forward-thinking team and enhance your skills in a supportive environment.
- Qualifications: 10 years in application support, strong leadership, and telecom knowledge required.
- Other info: Opportunity to work with cutting-edge technologies and grow your career.
The predicted salary is between 48000 - 72000 £ per year.
We are hiring for the Tech Support Lead position in London, UK. This is a fixed-term or subcontract role with immediate joining and 100% work from the office.
Skills:
- ArcGIS
- Hexagon
- Hexagon Geospatial Portal
- Oracle Spatial database
- .Net
- 10 years experience in application support/maintenance in the telecom domain
- Good understanding of ITIL process & experience of leading a team
- Good knowledge of GCOOMS, ArcGIS, GCP and Kubernetes
- Good understanding of Java and willingness to learn new technologies
- Hands-on experience in Unix/Linux Operating System & Shell Scripting, SQL, PL/SQL
- Excellent analytical and problem-solving skills
- Understanding of L2, L3 operations experience of relevant domain (OSS, B2B, Wholesale, Corporate)
- Root cause analysis and problem management for recurring issues
- Create workarounds which can be applied by junior team members
- Perform change management, planning, coordination and deployment in pre-prod, prod environments
- Responsible for CSIP, automation of manual jobs/activities
- Analyse vulnerabilities and progress vulnerability fixes
- Perform capacity management activities
- Perform disaster recovery activities, failover testing
- Create SOP for L1, L2 junior resources
Lead Developer - Remote Working in St Austell employer: Adroit People Ltd
Contact Detail:
Adroit People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Developer - Remote Working in St Austell
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with ArcGIS or Oracle Spatial databases. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to interview, be ready to discuss your hands-on experience with Unix/Linux and Shell Scripting. Bring examples of how you've tackled problems in the past, especially in telecom support.
✨Tip Number 3
Don’t forget to highlight your leadership experience! If you've led a team before, share specific instances where you guided junior members through complex issues or implemented change management processes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Lead Developer - Remote Working in St Austell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Lead Developer role. Highlight your experience with ArcGIS, Oracle Spatial database, and any relevant telecom domain work. We want to see how your skills match what we're looking for!
Showcase Your Leadership Skills: Since this role involves leading a team, don’t forget to showcase your leadership experience. Share examples of how you've successfully managed teams or projects in the past. We love seeing candidates who can inspire and guide others!
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate straightforward communication!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’re good to go!
How to prepare for a job interview at Adroit People Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your skills with ArcGIS, Hexagon, and Oracle Spatial databases. Be ready to discuss your hands-on experience with these technologies and how you've applied them in real-world scenarios. This will show that you're not just familiar with the tools but can also leverage them effectively.
✨Demonstrate Leadership Experience
Since the role involves leading a team, prepare examples of how you've successfully managed projects or guided junior team members in the past. Highlight your understanding of ITIL processes and how you've implemented them to improve team performance and service delivery.
✨Show Your Problem-Solving Skills
Be ready to tackle some hypothetical scenarios during the interview. Think about how you would approach root cause analysis or handle recurring issues. Sharing specific examples of past challenges and how you resolved them will demonstrate your analytical abilities and problem-solving mindset.
✨Express Your Willingness to Learn
The job mentions a need for someone willing to learn new technologies. Be open about your eagerness to expand your skill set, especially in areas like Kubernetes and Java. Discuss any recent learning experiences or courses you've taken to show that you're proactive about your professional development.
