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- Tasks: Lead a tech support team and manage application maintenance in the telecom domain.
- Company: Dynamic telecom company offering fully remote work opportunities.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Join a forward-thinking team and make a real impact in tech support.
- Qualifications: 10 years in application support, strong leadership, and problem-solving skills.
- Other info: Exciting chance to work with cutting-edge technologies and advance your career.
The predicted salary is between 48000 - 72000 £ per year.
We are hiring for a Tech Support Lead position in London, UK. This is a fixed-term or subcontract role with immediate joining and 100% work from the office.
Skills:
- ArcGIS
- Hexagon
- Hexagon Geospatial Portal
- Oracle Spatial database
- .Net
- 10 years experience in application support/maintenance in the telecom domain
- Good understanding of ITIL process & experience of leading a team
- Good knowledge of GCOOMS, ArcGIS, GCP and Kubernetes
- Good understanding of Java and willingness to learn new technologies
- Hands-on experience in Unix/Linux Operating System & Shell Scripting, SQL, PL/SQL
- Excellent analytical and problem-solving skills
- Understanding of L2, L3 operations experience of relevant domain (OSS, B2B, Wholesale, Corporate)
- Root cause analysis and problem management for recurring issues
- Create workarounds which can be applied by junior team members
- Perform change management, planning, coordination and deployment in pre-prod, prod environments
- Responsible for CSIP, automation of manual jobs/activities
- Analyse vulnerabilities and progress vulnerability fixes
- Perform capacity management activities
- Perform disaster recovery activities, failover testing
- Create SOP for L1, L2 junior resources
Lead Developer - FULLY REMOTE in St Austell employer: Adroit People Ltd
Contact Detail:
Adroit People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Developer - FULLY REMOTE in St Austell
✨Tip Number 1
Networking is key! Reach out to your connections in the tech industry, especially those who work with ArcGIS or Oracle Spatial databases. A friendly chat can lead to referrals that might just land you an interview.
✨Tip Number 2
Prepare for technical interviews by brushing up on your skills in Unix/Linux and SQL. We recommend setting up mock interviews with friends or using online platforms to practice your problem-solving skills under pressure.
✨Tip Number 3
Showcase your leadership experience! When discussing your past roles, highlight how you've led teams and managed projects. Use specific examples to demonstrate your understanding of ITIL processes and change management.
✨Tip Number 4
Don’t forget to apply through our website! It’s a great way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Lead Developer - FULLY REMOTE in St Austell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Lead Developer role. Highlight your experience with ArcGIS, Oracle Spatial database, and any relevant technologies. We want to see how your skills match what we're looking for!
Showcase Your Leadership Skills: Since this role involves leading a team, don’t forget to showcase your leadership experience. Share examples of how you've successfully managed teams or projects in the past. We love to see that kind of initiative!
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Adroit People Ltd
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, like ArcGIS, Oracle Spatial database, and .Net. Brush up on your knowledge of Kubernetes and Unix/Linux systems, as these will likely come up during technical discussions.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to discuss your previous leadership experiences. Think of specific examples where you successfully managed a team or resolved conflicts, and how you applied ITIL processes in those situations.
✨Prepare for Problem-Solving Scenarios
Expect to tackle some real-world problems during the interview. Practice articulating your thought process for root cause analysis and how you would approach recurring issues. This will demonstrate your analytical skills and ability to think on your feet.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their current projects involving automation or disaster recovery activities, which can also give you insight into what your day-to-day might look like.
