Wellbeing Support Officer
Wellbeing Support Officer

Wellbeing Support Officer

Full-Time 40000 Β£ / year Home office (partial)
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At a Glance

  • Tasks: Deliver wellbeing sessions and support employees in maintaining their mental health.
  • Company: Join Adrian Flux, a leading insurance provider with a focus on employee wellbeing.
  • Benefits: Enjoy competitive salary, private healthcare, remote work, and generous holiday.
  • Why this job: Make a real difference in people's lives by promoting a healthier workplace culture.
  • Qualifications: Experience in wellbeing or mental health roles and strong interpersonal skills required.
  • Other info: Be part of a supportive team with excellent career development opportunities.

Location: Hybrid - a combination of home working and office based work at our King's Lynn office

Salary: 40,000+ per annum, dependent on experience

Job Type: Permanent, Full Time

About us:

For the past 50 years, Adrian Flux have been providing fast, efficient and cost-effective vehicle and home insurance. By introducing individual, specialist departments, we are able to provide services dedicated to the specific needs of our clients.

About the role:

As a Wellbeing Support Officer at Adrian Flux, you will play a central role in delivering our proactive and preventative wellbeing strategy. This position focuses on supporting all employees across the Adrian Flux Group by providing structured Wellbeing Sessions, offering guidance, and helping individuals maintain and improve their overall wellbeing.

You will be responsible for reviewing wellbeing questionnaires, hosting 30 minute virtual sessions, offering tailored advice, and signposting appropriate resources. This role requires someone who is empathetic, approachable, and experienced within the wellbeing sector, with the confidence to support individuals presenting with a wide range of wellbeing concerns. Your work will help us identify issues earlier and ensure that every employee has access to timely, meaningful support.

Key Duties

  • Wellbeing Sessions & Support
    • Deliver one to one Wellbeing Sessions for employees across the business, providing a safe, supportive, and confidential environment.
    • Review completed wellbeing questionnaires in advance and use your knowledge and experience to offer tailored feedback and guidance.
    • Provide appropriate resources, signposting, and practical strategies to support individuals with their wellbeing.
    • Offer follow up sessions where appropriate, ensuring continuity of support.
  • Proactive Wellbeing Delivery
    • Support the rollout of our preventative wellbeing model, ensuring all employees have access to regular wellbeing check ins.
    • Help identify early signs of wellbeing concerns and escalate appropriately where required.
    • Contribute to the development of wellbeing initiatives that promote a healthier workplace culture.
  • Ad Hoc Support
    • Provide timely wellbeing support for employees who require assistance outside of scheduled sessions, with the aim of arranging sessions within a maximum of 7 days.
  • Record Keeping & Reporting
    • Maintain accurate, confidential records of all wellbeing interactions in line with data protection requirements.
    • Provide anonymised insights and trends to management to help inform organisational wellbeing strategies.
  • Professional Development
    • Stay informed about current wellbeing trends, research, and best practice.
    • Continually develop your knowledge and skills to ensure the highest standard of support is provided.

About you:

  • Essential
  • Experience in a wellbeing, support, counselling, or mental health related role.
  • Relevant wellbeing, coaching, or mental health related qualifications.
  • Strong interpersonal skills with the ability to build trust quickly.
  • Empathy, emotional intelligence, and the ability to remain calm and supportive.
  • Excellent communication skills, both verbal and written.
  • Ability to handle sensitive information with professionalism and confidentiality.
  • Strong organisational skills and the ability to manage a varied caseload.
  • Ability to work well within a small team, as well as being able to work independently.
  • Desirable
    • Knowledge of workplace wellbeing practices and early intervention approaches.

    Why join us?

    At Adrian Flux, our staff are our greatest asset. Our new wellbeing model ensures every employee has access to timely, meaningful support - and you'll be at the heart of making that happen.

    Apart from this we also offer a fantastic list of perks and benefits for all staff to enjoy:

    • Lots of holiday
    • Competitive salary
    • Private healthcare insurance for those who have been with the company for 12 months
    • Remote working options
    • Event ticket giveaways
    • Great staff parties
    • Employee discounts, including for gyms, restaurants and cinemas
    • Staff app to enter competitions, get mental health support, and more

    If you're passionate about helping people and want to be part of a forward thinking, supportive organisation, we'd love to hear from you.

    Candidates with experience of; Mental Health Support, Mental Health Advisor, Wellbeing Advisor, Mental health First Aider, Wellbeing Support Advisor, Staff Counselling, Mental Health Support Advisor will also be considered for this role.

    Wellbeing Support Officer employer: Adrian Flux

    Adrian Flux is an exceptional employer that prioritises the wellbeing of its employees, offering a hybrid work model that promotes flexibility and work-life balance. With a strong focus on professional development and a supportive work culture, employees benefit from comprehensive wellbeing initiatives, competitive salaries, and a range of perks including private healthcare and generous holiday allowances. Join us in making a meaningful impact on the lives of our colleagues while enjoying a vibrant workplace atmosphere in our King’s Lynn office.
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    Contact Detail:

    Adrian Flux Recruiting Team

    StudySmarter Expert Advice 🀫

    We think this is how you could land Wellbeing Support Officer

    ✨Tip Number 1

    Network like a pro! Reach out to your connections in the wellbeing sector and let them know you're on the hunt for a Wellbeing Support Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.

    ✨Tip Number 2

    Prepare for those interviews by practising common questions related to wellbeing support. Think about how you'd handle specific scenarios, as this role is all about empathy and tailored advice. We want you to shine when it comes to showcasing your skills!

    ✨Tip Number 3

    Don’t forget to research Adrian Flux! Familiarise yourself with their wellbeing initiatives and values. This will not only help you tailor your responses but also show that you're genuinely interested in being part of their team.

    ✨Tip Number 4

    Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you that Wellbeing Support Officer position!

    We think you need these skills to ace Wellbeing Support Officer

    Empathy
    Emotional Intelligence
    Interpersonal Skills
    Communication Skills
    Organisational Skills
    Confidentiality
    Knowledge of Wellbeing Practices
    Experience in Wellbeing or Mental Health Roles
    Ability to Provide Tailored Support
    Data Protection Awareness
    Ability to Work Independently
    Team Collaboration
    Proactive Problem-Solving
    Adaptability to Changing Needs

    Some tips for your application 🫑

    Tailor Your Application: Make sure to customise your application to highlight your experience in wellbeing support. Use keywords from the job description to show us you understand what we're looking for.

    Show Your Empathy: In your written application, let your personality shine through! Share examples that demonstrate your empathy and interpersonal skills, as these are key for a Wellbeing Support Officer.

    Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that make it easy for us to see your qualifications and how you can contribute to our wellbeing strategy.

    Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Adrian Flux.

    How to prepare for a job interview at Adrian Flux

    ✨Know Your Wellbeing Strategies

    Before the interview, brush up on current wellbeing trends and strategies. Familiarise yourself with proactive and preventative approaches to wellbeing, as this will show your commitment to the role and help you answer questions confidently.

    ✨Prepare for Scenario Questions

    Expect to be asked about how you would handle specific wellbeing scenarios. Think of examples from your past experience where you've successfully supported someone in need. This will demonstrate your empathy and problem-solving skills.

    ✨Showcase Your Communication Skills

    As a Wellbeing Support Officer, strong communication is key. Practice articulating your thoughts clearly and concisely. You might even want to conduct a mock interview with a friend to refine your delivery and ensure you come across as approachable and supportive.

    ✨Ask Insightful Questions

    At the end of the interview, have a few thoughtful questions ready. Inquire about the company's wellbeing initiatives or how they measure the success of their support programmes. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

    Wellbeing Support Officer
    Adrian Flux

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