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- Tasks: Greet guests, manage check-ins/outs, and assist with reservations.
- Company: Join The Adria Hotel, a welcoming and professional environment.
- Benefits: Enjoy a dynamic work atmosphere with opportunities for growth.
- Why this job: Be part of a team that values guest experience and hospitality.
- Qualifications: No prior experience needed; just bring your friendly attitude!
- Other info: Perfect for high school and college students looking for flexible hours.
The predicted salary is between 20000 - 30000 £ per year.
Position: FOH Associate/ Butler
Location: The Adria Hotel
Reports to: FOH Manager
Front Office:
Greet and welcome guests with a friendly and professional demeanour.
Handle guest check-ins and check-outs efficiently, ensuring accuracy and timely service. Provide luggage assistance if required.
Assist in managing guest reservations, both online and over the phone, ensuring all bookings are processed corre…
FOH Associate/ Butler employer: Adria
Contact Detail:
Adria Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Associate/ Butler
✨Tip Number 1
Make sure to showcase your customer service skills during the interview. Think of specific examples where you went above and beyond for a guest, as this role is all about creating a welcoming atmosphere.
✨Tip Number 2
Familiarize yourself with common front office software and reservation systems. Being able to discuss your experience with these tools can set you apart from other candidates.
✨Tip Number 3
Dress professionally and arrive on time for your interview. First impressions matter, especially in a hospitality role where presentation is key.
✨Tip Number 4
Prepare thoughtful questions about the hotel and its services. This shows your genuine interest in the position and helps you stand out as a proactive candidate.
We think you need these skills to ace FOH Associate/ Butler
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the FOH Associate/Butler position. Understand the key responsibilities and required skills, such as guest interaction and reservation management.
Tailor Your CV: Customize your CV to highlight relevant experience in hospitality or customer service. Emphasize any previous roles where you greeted guests, managed reservations, or provided assistance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to create a welcoming environment. Mention specific experiences that demonstrate your skills in guest relations and efficiency.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Adria
✨Show Your Hospitality Skills
As a FOH Associate/Butler, your ability to create a welcoming atmosphere is crucial. Be prepared to share examples of how you've provided excellent customer service in the past, and demonstrate your friendly demeanor during the interview.
✨Know the Hotel's Services
Familiarize yourself with The Adria Hotel's offerings and amenities. This knowledge will not only impress the interviewer but also show your genuine interest in the position and the establishment.
✨Practice Efficient Communication
Since you'll be handling guest check-ins and reservations, practice clear and concise communication. During the interview, articulate your thoughts well and listen actively to the questions being asked.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you would handle challenging situations, such as a guest complaint or a booking error. Show that you can think on your feet and provide solutions while maintaining professionalism.
