At a Glance
- Tasks: Lead the team and ensure exceptional guest service at a luxury boutique hotel.
- Company: The Adria, a charming 22-bedroom hotel in South Kensington.
- Benefits: Competitive pay, flexible shifts, and a vibrant work environment.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Join a passionate team and make every guest's stay unforgettable.
- Qualifications: Experience in hospitality and strong leadership skills required.
The predicted salary is between 28066 - 30000 £ per year.
We are looking for an experienced and hands-on Duty Manager to join the team at The Adria, a 22-bedroom luxury boutique hotel in South Kensington.
This role sits between our Front of House Associates (Butlers) and the Assistant Front of House Manager.
You will take responsibility for the smooth running of the hotel during your shift, lead the team on duty and ensure every guest receives warm, personalised and professional service.
As a small luxury hotel, our operation is highly personal and multi-faceted.
This is not a role where the Duty Manager remains behind the front desk.
You will be expected to lead by example and work alongside the team across all areas of the operation, including reception, guest services, breakfast, afternoon tea, room service, small meetings and events.
The role involves a mixture of morning and evening shifts, as well as occasional night-shift cover.
As Duty Manager, you will be the senior operational point of contact during your shift and will be responsible for coordinating the daily hote...
Duty Manager employer: Adria
At The Adria, we pride ourselves on being an exceptional employer, offering a unique opportunity to work in a luxurious boutique hotel environment in the heart of South Kensington. Our team-oriented culture fosters personal growth and development, ensuring that every employee is empowered to lead and innovate while providing outstanding service to our guests. With a focus on work-life balance and a commitment to excellence, we provide a rewarding experience for those looking to make a meaningful impact in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Adria. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Adria
Don't be shy about reaching out to Adria directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Adria and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Adria
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
