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For Companies At a Glance
- Tasks: Provide Tier 2 IT support and optimise networking systems.
- Company: Dynamic tech company in Sheffield with a focus on growth.
- Benefits: Competitive salary, training opportunities, and career progression.
- Other info: Supportive team environment with opportunities for learning.
- Why this job: Join impactful projects and enhance your networking skills.
- Qualifications: Experience in Tier 2 support and knowledge of networking technologies.
The predicted salary is between 40000 - 45000 £ per year.
Our client, based in Sheffield, is looking for an IT Support Engineer with strong networking skills to join their growing team. This role is ideal for someone with solid Tier 2 support experience who is looking to expand their expertise in networking and infrastructure. You’ll play a key part in supporting day-to-day operations, while also contributing to projects that enhance and modernise the company’s IT environment.
Key Responsibilities
- Provide Tier 2 support for IT and network issues, ensuring incidents are resolved within agreed timescales.
- Assist with the configuration, monitoring, and optimisation of networking and security systems.
- Support the rollout of infrastructure improvements, including cloud and security technologies.
- Work closely with senior engineers on larger projects, building your skills in advanced networking.
- Maintain accurate documentation and ensure changes follow internal processes.
About You
- Previous experience providing Tier 2 IT support, with exposure to networking technologies.
- Knowledge of Cisco or similar networking systems (formal certification beneficial but not essential).
- Strong troubleshooting and problem-solving skills across networks and general IT.
- Good communication skills and ability to work effectively in a team.
- A willingness to learn and develop your networking expertise further.
- Full UK driving licence preferred.
Why Apply?
- Opportunity to grow into a more specialised network engineer role.
- Exposure to a variety of modern IT and networking solutions.
- Supportive environment with opportunities for training and career progression.
- Be part of impactful projects shaping a global IT function.
Interested? Please Click Apply Now!
IT Support & Networking in Sheffield employer: Adria Solutions
Contact Detail:
Adria Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support & Networking in Sheffield
✨Tip Number 1
Network, network, network! Reach out to your connections in the IT world, especially those who are already in roles you’re aiming for. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Get your hands dirty with practical experience. Whether it’s volunteering for IT support at local charities or setting up your own home lab, showing that you can troubleshoot and optimise networks will make you stand out.
✨Tip Number 3
Prepare for interviews by brushing up on common networking scenarios and troubleshooting questions. Practise explaining your thought process clearly, as communication is key in IT support roles.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and land that IT Support Engineer role. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace IT Support & Networking in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Tier 2 support experience and any networking skills you have. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects or technologies you've worked with.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the IT Support Engineer role and how you can contribute to our team. We love seeing genuine enthusiasm and a bit of personality in your writing.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled IT and networking issues in the past. We’re looking for strong troubleshooting skills, so share specific instances where you’ve resolved problems effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Adria Solutions
✨Know Your Networking Basics
Brush up on your networking fundamentals before the interview. Be ready to discuss concepts like IP addressing, subnetting, and routing protocols. This will show that you have a solid foundation and are eager to expand your knowledge.
✨Showcase Your Troubleshooting Skills
Prepare to share specific examples of how you've resolved Tier 2 support issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your problem-solving abilities and technical expertise.
✨Familiarise Yourself with Their Tech Stack
Research the company’s current IT environment and any technologies they use, especially Cisco or similar systems. Being able to speak knowledgeably about their tools will demonstrate your genuine interest in the role and your proactive approach.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, ongoing projects, or opportunities for professional development. This shows that you're not just interested in the job, but also in how you can grow within the company.