Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide senior IT support and resolve complex technical issues across the UK.
- Company: Established organisation in Manchester City Centre with a focus on innovation.
- Benefits: Competitive salary, flexible remote work, and impactful career opportunities.
- Why this job: Join a dynamic team and shape the future of IT solutions.
- Qualifications: 3-5 years in senior IT support with strong VMware and Microsoft skills.
- Other info: Mentorship opportunities and a chance to introduce innovative technologies.
The predicted salary is between 34000 - 50000 £ per year.
Job Description
Senior IT Support Engineer – Manchester City Centre – £40–50K
Our client is a well-established organisation with a long history of providing valuable products and services to its customers. They are now looking for an experienced Senior IT Support Engineer to join their central office team in Manchester City Centre. This is a fantastic opportunity for a motivated IT professional to take on a role with both hands-on technical responsibilities and the chance to contribute to strategic IT initiatives.
Key Responsibilities
- Provide senior-level IT support across HQ and over 100 remote branches across the UK.
- Take ownership of complex technical issues and ensure timely resolution.
- Work closely with business stakeholders to deliver effective technical solutions aligned with wider objectives.
- Contribute to shaping the organisation’s infrastructure and technology roadmap.
- Mentor and support junior IT team members in their professional development.
- Collaborate with external suppliers, outsourced development teams, and managed service providers.
- Maintain and upgrade the IT estate to ensure systems remain secure, reliable, and up to date.
- Support IT projects from planning through to delivery, ensuring regular updates to stakeholders.
- Assist with IT budget monitoring and identify opportunities for cost optimisation.
- Proactively identify and mitigate IT-related risks across the organisation.
Technical Skills Required
- 3–5 years’ experience in a senior IT support role.
- Strong knowledge of VMware ESXi.
- Experience working with external suppliers (MSPs, outsourced developers, data centres).
- Proficiency with Microsoft technologies: Exchange, Active Directory, and Office Suite.
- Firewall configuration and maintenance skills.
Beneficial Knowledge
- Microsoft development technologies (C#, .NET).
- SQL Server, including T-SQL.
- Cortex XDR antivirus.
- Omnissa Horizon.
- Veeam Data Backup.
- VLANs, DNS, and networking.
- IIS and related web technologies.
Ideal Candidate
- A confident communicator able to explain technical concepts clearly to non-technical colleagues.
- Strong problem-solving skills with the ability to take ownership of challenges.
- A natural mentor who enjoys supporting the growth of junior colleagues.
- Proactive and enthusiastic about introducing innovative technologies to improve business performance.
The Benefits
- Competitive salary package.
- Office-based role with flexibility for remote working.
- Opportunity to make a significant impact within a stable and forward-looking organisation.
Interested? Please click Apply Now!
Senior IT Support Engineer – Manchester City Centre – £40–50K
Senior IT Support Engineer employer: Adria Solutions
Contact Detail:
Adria Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups, and engage with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way to demonstrate your technical expertise and problem-solving abilities to potential employers.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios. We recommend doing mock interviews with friends or using online platforms to get comfortable discussing your experience and how it aligns with the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Senior IT Support Engineer role. Highlight your technical expertise, especially with VMware ESXi and Microsoft technologies, to show us you’re the right fit!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about IT support and how you can contribute to our team. Share specific examples of how you've solved complex issues or mentored junior colleagues in the past.
Showcase Your Problem-Solving Skills: In your application, don’t just list your skills—give us a glimpse into your problem-solving process. We love candidates who can take ownership of challenges and come up with innovative solutions!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Adria Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around VMware ESXi and Microsoft technologies like Exchange and Active Directory. Be ready to discuss specific scenarios where you've tackled complex issues, as this will show your hands-on experience.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've taken ownership of challenging technical problems in the past. Highlight your thought process and the steps you took to resolve these issues, as this will demonstrate your strong problem-solving abilities.
✨Communicate Clearly
Practice explaining technical concepts in simple terms, as you'll need to communicate effectively with non-technical colleagues. Think about how you can convey complex ideas without jargon, which will showcase your confidence and communication skills.
✨Be a Team Player
Emphasise your mentoring experience and how you've supported junior team members. Discuss any collaborative projects you've worked on, especially with external suppliers or managed service providers, to illustrate your ability to work well within a team.
