Job Description
IT Support Engineer - Preston
/n
We are looking for an experienced and proactive IT Support Engineer to join our IT team. This is a hands-on role supporting users, infrastructure, cybersecurity, and day-to-day IT operations across a diverse technology environment.
/n
Key Responsibilities
/n
/n
- Provide end-user support via phone, email, portal, and ITSM ticketing systems.
/n
- Manage Joiners, Movers, and Leavers processes.
/n
- Support and administer Microsoft 365, Entra ID, Exchange Online, and Intune.
/n
- Manage Active Directory, Group Policy, DNS, and DHCP.
/n
- Troubleshoot networking issues including VPNs, VLANs, and Wi-Fi.
/n
- Monitor and support servers, storage, backups, and virtual environments.
/n
- Assist with patching, vulnerability remediation, endpoint security, MDR, and SIEM solutions.
/n
- Support ITIL service desk processes, change management, and major incident management.
/n
/n
Essential Skills & Experience
/n
/n
- Microsoft 365 and Entra ID administration.
/n
- Intune MDM and Conditional Access fundamentals.
/n
- Active Directory, GPO, DNS, and DHCP.
/n
- Strong networking fundamentals (VPN, VLAN, TCP/IP, Wi-Fi).
/n
- Endpoint security, antivirus management, and EDR concepts.
/n
- Excellent troubleshooting and customer service skills.
/n
- Experience working within a structured IT support environment.
/n
/n
Technologies
/n
Windows Server 2016/2022/2025, VMware ESXi, Windows 11, Ubuntu LTS, Dell PowerEdge, HP ProLiant, NetApp, Palo Alto, SonicWall, Check Point, UniFi, Aruba, Veeam, Bitdefender, PRTG, SQL Server, MySQL, IIS, Apache, WSUS, and related technologies.
/n
Desirable
/n
/n
- ITIL Foundation.
/n
- Microsoft certifications.
/n
- VMware experience.
/n
- Exposure to cybersecurity, SIEM, and MDR solutions.
/n
/n
This is an excellent opportunity for a motivated IT professional looking to broaden their experience across infrastructure, cloud services, networking, and security in a dynamic environment.
/n
IT Support Engineer - Preston
IT Support Engineer - Preston employer: Adria Solutions
Join a dynamic fintech company that champions innovation and creativity, offering a flexible hybrid working environment in Manchester. As a Graphic Designer, you'll not only contribute to exciting projects but also benefit from generous holiday allowances and career development opportunities, all while collaborating with a forward-thinking team that values your unique design perspective.
