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For Companies At a Glance
- Tasks: Support and enhance IT systems for a global team, ensuring smooth operations.
- Company: Join an industry leader based in Wilmslow, Cheshire, known for innovation.
- Benefits: Enjoy 21 days holiday, increasing to 25, plus opportunities for upskilling.
- Why this job: Be part of a dynamic team, tackling exciting tech challenges and making a real impact.
- Qualifications: Strong communication skills, experience with Windows 10, OSX, and IT security practices required.
- Other info: Opportunity to work with cutting-edge technologies and develop your career in IT.
The predicted salary is between 30000 - 42000 £ per year.
IT Service Desk Technician – Cheshire – £32k
On behalf of our industry-leading client based near Wilmslow, Cheshire, we are recruiting for an IT Service Desk Technician. As IT Service Desk Technician, you will maintain and enhance the day-to-day running of the IT estate, supporting team members and sites primarily in the UK but also across the globe.
The IT Service Desk Technician will be responsible for:
The IT Service Desk Technician will have the following:
Benefits
IT Service Desk Technician employer: Adria Solutions
Contact Detail:
Adria Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Desk Technician
✨Tip Number 1
Familiarise yourself with the latest ITIL practices, especially in service design and operation. Being able to discuss how you've applied these principles in past roles can really set you apart during interviews.
✨Tip Number 2
Brush up on your knowledge of Office 365 and Azure Active Directory. Be prepared to share specific examples of how you've managed or deployed these tools in previous positions, as this will demonstrate your hands-on experience.
✨Tip Number 3
Showcase your interpersonal skills by preparing to discuss how you've successfully led or motivated a team in the past. Think of specific scenarios where your communication made a difference in resolving issues or improving processes.
✨Tip Number 4
Stay updated on the latest trends in IT security, particularly around anti-virus measures and multi-factor authentication. Being knowledgeable about current threats and solutions will help you stand out as a proactive candidate.
We think you need these skills to ace IT Service Desk Technician
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the IT Service Desk Technician position. Tailor your application to highlight relevant experience and skills that match these criteria.
Highlight Relevant Skills: Make sure to emphasise your technical skills, especially in areas like desktop support, IT security, and Office 365 management. Use specific examples from your past experiences to demonstrate your proficiency in these areas.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for IT support and your ability to enhance team performance. Mention how your interpersonal skills can contribute to a positive work environment and effective communication within the team.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Service Desk Technician.
How to prepare for a job interview at Adria Solutions
✨Showcase Your Technical Skills
Be prepared to discuss your experience with desktop support, particularly with Windows 10 and OSX. Highlight any specific instances where you've successfully resolved technical issues or improved system performance.
✨Demonstrate Communication Abilities
Since the role requires excellent interpersonal skills, practice explaining complex technical concepts in simple terms. This will show that you can effectively communicate with team members who may not have a technical background.
✨Familiarise Yourself with ITIL Practices
Understand the ITIL framework, especially focusing on service design, transition, and operation. Be ready to discuss how you've applied these principles in previous roles or how you would implement them in this position.
✨Prepare for Security Discussions
Given the emphasis on IT security, brush up on your knowledge of anti-virus measures, multi-factor authentication, and network security best practices. Be ready to share your thoughts on how to enhance security within an organisation.
