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For Companies At a Glance
- Tasks: Lead the transformation of technology, focusing on AI and CRM integration.
- Company: Join a high-growth UK business at the forefront of tech innovation.
- Benefits: Enjoy flexible working options and a dynamic work environment.
- Why this job: Be part of a pivotal role that shapes the future of technology in a thriving company.
- Qualifications: Proven experience in IT leadership, particularly with AI and CRM systems.
- Other info: This is a hands-on position requiring a passion for tech evolution.
The predicted salary is between 43200 - 72000 £ per year.
Head of IT – Lead a Full-Stack Transformation
Are you ready to lead the modernisation and AI-driven transformation of an entire technology ecosystem?
My client, a high-growth UK business, is looking for an experienced and hands-on Head of IT to take full ownership of their technology evolution – from infrastructure to innovation, CRM performance to AI integration.
This is a pivotal leadership role that combines technical depth, strategic oversight, and operational excellence. Based on-site in Manchester, you\’ll drive tangible change, scalability, and innovation across the organisation.
Why This Role Matters
The company’s in-house CRM is mission-critical — handling everything from leads and payments to communications and workflow automation. With strong foundations in place (PHP 8+, MySQL 8, Redis, AWS), the next step is transformation :
- AI / ML-powered automation
- Cybersecurity hardening
- Platform integration and performance optimisation
The successful candidate will help position the business for scale, operational efficiency, and a potential future exit.
What You’ll Be Doing
AI / Automation & CRM Modernisation
Lead rollout of 30+ AI / ML features including voice AI, automation, and predictive tools
Overhaul the legacy CRM’s UI / UX into a modern, high-performance platform
Cybersecurity & Risk Management
Own enterprise cybersecurity strategy, audits, and incident response
Design post-attack processes and lead quarterly vulnerability assessments
Infrastructure & Performance
Optimise PHP / MySQL stack for speed, uptime, and stability
Resolve CRM bottlenecks and implement diagnostic monitoring tools
Systems Integration & Data Strategy
Integrate platforms like SpeechIQ and HR tools into a centralised data ecosystem
Enable cross-platform data sharing to drive automation and insight
Disaster Recovery & Continuity
Design and implement a DRP, ensure reliable backups and test failover scenarios
Leadership & Delivery
Manage the IT, development, infrastructure, and AI functions
Run agile projects, prioritise initiatives, and communicate clearly across teams
What You’ll Need to Succeed
Proven leadership as Head of IT, CTO, or senior technical leader in tech-driven or scaling businesses
Deep knowledge of :
PHP 8+, MySQL 8, Apache 2.4, Redis
AI / ML tools (speech / NLP, automation, prediction engines)
Cloud infrastructure (preferably AWS)
Cybersecurity best practices, disaster recovery, and penetration testing
Demonstrated success in modernising platforms, leading performance turnarounds, and delivering new systems
Strong communication skills for cross-functional collaboration and business alignment
Success Will Be Measured By
- Delivery of AI roadmap and automation efficiency gains
- Noticeable improvement in platform speed, uptime, and stability
- Zero breaches or vulnerabilities post-security audits
- Seamless integration of tools into unified systems
- Successful implementation and testing of a disaster recovery plan
- Positive user feedback on platform improvements
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Head of IT (AI / CRM / PHP) employer: Adria Solutions
Contact Detail:
Adria Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of IT (AI / CRM / PHP)
✨Tip Number 1
Familiarise yourself with the latest trends in AI and CRM technologies. Being able to discuss current innovations and how they can be applied to enhance business processes will show your expertise and vision for the role.
✨Tip Number 2
Network with professionals in the IT sector, especially those who have experience in leading technology transformations. Engaging in conversations about their challenges and successes can provide valuable insights that you can bring to the interview.
✨Tip Number 3
Prepare to showcase your leadership style and how it aligns with driving a full-stack transformation. Think of specific examples where you've successfully led teams through change, particularly in areas like infrastructure and AI integration.
✨Tip Number 4
Research the company’s current technology stack and identify potential areas for improvement. Being able to articulate a clear vision for their technology evolution will demonstrate your proactive approach and commitment to the role.
We think you need these skills to ace Head of IT (AI / CRM / PHP)
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Head of IT position. Focus on the key responsibilities and required skills, such as experience in AI, CRM, and PHP. Tailor your application to highlight how your background aligns with these requirements.
Craft a Compelling CV: Your CV should reflect your leadership experience and technical expertise. Emphasise your achievements in technology transformation, AI integration, and CRM performance. Use quantifiable results to demonstrate your impact in previous roles.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for leading the company's technology evolution. Discuss specific examples from your past that showcase your ability to drive innovation and manage full-stack transformations effectively.
Proofread and Edit: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are well-structured and easy to read. A polished application reflects your attention to detail.
How to prepare for a job interview at Adria Solutions
✨Showcase Your Technical Expertise
As a Head of IT, you'll need to demonstrate your deep understanding of AI, CRM systems, and PHP. Be prepared to discuss specific projects where you've successfully implemented these technologies and how they contributed to business growth.
✨Highlight Leadership Experience
This role requires strong leadership skills. Share examples of how you've led teams through technological transformations, focusing on your ability to inspire and manage change effectively.
✨Discuss Strategic Vision
Articulate your vision for the future of IT within the company. Discuss how you would approach modernisation and AI integration, and be ready to answer questions about your strategic planning process.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about challenges you've faced in previous roles and how you overcame them, particularly in relation to technology evolution and team dynamics.
