At a Glance
- Tasks: Provide 1st and 2nd line IT support while delivering top-notch customer service.
- Company: Adria Solutions Ltd, a dynamic company focused on service excellence.
- Benefits: Remote work options, competitive salary, and opportunities for professional growth.
- Other info: Contribute to service improvements in a fast-paced environment.
- Why this job: Join a supportive team and enhance your IT skills in a hybrid role.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 25000 - 35000 £ per year.
Adria Solutions Ltd in Wilmslow is seeking an IT Support Technician to join our IT department, providing 1st and 2nd line support for a range of queries while delivering excellent customer service.
You will work in a hybrid role across multiple locations, handling requests from internal and external stakeholders, communicating clearly by phone, email, and in person, and contributing to service improvements and ITIL-based processes.
We think you need these skills to ace IT Support Technician - Remote Options & Service Excellence in Wilmslow
1st and 2nd Line Support
Customer Service
Communication Skills
ITIL
Problem-Solving Skills
Technical Support
Remote Support
