At a Glance
- Tasks: Lead service design activities and enhance customer experiences in agile environments.
- Company: A leading design consultancy known for innovation and creativity.
- Benefits: Flexible working arrangements and excellent career development opportunities.
- Why this job: Make a real impact on customer journeys through UX-led service design.
- Qualifications: Strong background in UX design with a passion for service design.
- Other info: Collaborate with diverse teams in a dynamic and creative environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading design consultancy seeks a Service Designer (UX-Led) to lead service design activities, enhance customer experiences, and work within agile environments. The ideal candidate will possess a strong background in UX design and transition to service design, improving services across customer journeys.
Responsibilities include:
- Mapping services
- Utilizing research insights
- Collaborating with diverse teams
The role offers excellent career development opportunities and flexible working arrangements.
UX-Led Service Designer — End-to-End Customer Journeys in Stretford employer: Adria Solutions Ltd.
Contact Detail:
Adria Solutions Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UX-Led Service Designer — End-to-End Customer Journeys in Stretford
✨Tip Number 1
Network like a pro! Reach out to people in the design consultancy space, especially those who work in service design. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your UX-led projects and how you've improved customer journeys. Make it visually appealing and easy to navigate—just like the services you aim to design!
✨Tip Number 3
Prepare for interviews by practising common questions related to service design and UX. Think about how you can demonstrate your experience in mapping services and using research insights to enhance customer experiences.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for talented individuals like you. Plus, it’s a great way to ensure your application gets noticed by the right people.
We think you need these skills to ace UX-Led Service Designer — End-to-End Customer Journeys in Stretford
Some tips for your application 🫡
Show Your UX Skills: Make sure to highlight your UX design experience in your application. We want to see how you've used your skills to enhance customer experiences and improve services across customer journeys.
Be Specific About Your Experience: When detailing your past projects, be specific about your role and the impact you had. We love seeing concrete examples of how you've mapped services and utilised research insights to drive results.
Collaborate in Your Application: Since collaboration is key in our agile environment, mention any experiences where you've worked with diverse teams. Show us how you can bring people together to create amazing service designs.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Adria Solutions Ltd.
✨Know Your UX Inside Out
Make sure you brush up on your UX design principles and methodologies. Be ready to discuss how your background in UX can seamlessly transition into service design, especially in enhancing customer journeys.
✨Showcase Your Mapping Skills
Prepare to talk about your experience with mapping services. Bring examples of how you've used research insights to improve customer experiences, and be ready to explain your thought process behind these mappings.
✨Emphasise Collaboration
Since the role involves working with diverse teams, highlight your collaborative experiences. Share specific instances where you successfully worked with cross-functional teams to achieve a common goal.
✨Be Agile and Adaptable
Familiarise yourself with agile methodologies, as this is crucial for the role. Be prepared to discuss how you've adapted your design processes in fast-paced environments and how you can contribute to an agile team.