On behalf of our growing client based in Stoke on Trent, we are recruiting for a talented IT Support Technician. As an IT Support Technician, you will provide 1st line IT support to all end-users and proactively resolve hardware and software issues from all incoming channels.
Responsibilities:
- Provide efficient and professional 1st line technical support to end-users.
- Manage and troubleshoot on-premise Microsoft-based systems, encompassing Windows Server, Active Directory, and Hyper-V.
- Handle Microsoft Office 365 tenancy admin tasks, including Exchange, SharePoint/OneDrive, Teams, and Security.
- Collaborate with colleagues to implement and maintain IT infrastructure solutions.
Skills and Experience:
- Ideally, 1-2 years of experience in an IT support role.
- Hands-on expertise in Active Directory and Azure administration.
- Knowledge of networking principles and protocols.
- Familiarity with ticketing systems and IT service management tools.
- Familiarity with 3CX Voice over IP systems/technologies would be advantageous.
This is an excellent opportunity for an IT Support Technician to join a company that strongly believes in the development of its employees, and you will be rewarded with the following benefits:
- A dynamic and collaborative work environment
- Opportunities for professional development and training.
#J-18808-Ljbffr
Information Technology Support Technician in Stoke-on-Trent employer: Adria Solutions Ltd
Join a dynamic team in Manchester where your skills as a 1st/2nd Line IT Support Engineer will be valued and nurtured. With a strong focus on career progression and comprehensive training in both cloud and on-premise technologies, you'll find ample opportunities to grow within a supportive work culture that prioritises employee development. Enjoy the benefits of working in a collaborative environment while providing essential support to end-users and enhancing your technical expertise.
