At a Glance
- Tasks: Lead IT operations and manage infrastructure for a secure and reliable tech environment.
- Company: Dynamic organisation offering hybrid working in Sheffield with a supportive culture.
- Benefits: Competitive salary, ongoing professional development, and a collaborative work environment.
- Other info: Great opportunity for career growth in a fast-paced IT setting.
- Why this job: Shape the future of IT infrastructure while enjoying hands-on technical work.
- Qualifications: Experience in Microsoft 365, Azure, and strong problem-solving skills required.
Location: Sheffield (Remote / Hybrid Working)
Job Type: Full-time, Permanent
About the Role
Our client is looking for an experienced and proactive IT Operations & Infrastructure Manager to lead the day-to-day management, performance and development of their IT infrastructure and support services. Based in Sheffield with a hybrid working arrangement, you'll play a key role in ensuring their technology environment is secure, reliable and aligned with business needs. This is an excellent opportunity for someone who enjoys both hands-on technical work and leading IT operations in a fast-paced environment.
Key Responsibilities
- Manage and maintain the organisation's IT infrastructure, ensuring high levels of availability, performance and security.
- Administer and support Microsoft 365 services, including Exchange Online, SharePoint Online and SharePoint.
- Configure, manage and optimise Microsoft Azure environments, ensuring best practice for security, governance and performance.
- Oversee IT operations, monitoring system health and proactively resolving infrastructure issues.
- Lead the provision of IT support services, ensuring end users receive a responsive and high-quality support experience.
- Manage incident, problem and change processes to minimise disruption to business operations.
- Work closely with third-party suppliers and technology partners to deliver effective IT services.
- Support business continuity, disaster recovery planning and cyber security initiatives.
- Identify opportunities for continuous improvement and implement new technologies where appropriate.
- Produce and maintain technical documentation, procedures and operational standards.
About You
You'll be an experienced IT professional with strong infrastructure knowledge and a passion for delivering excellent IT services. You'll ideally have experience with:
- Microsoft 365 administration, including Exchange Online, SharePoint Online and related services.
- Microsoft Azure administration, configuration and management.
- IT infrastructure including servers, networking, storage and cloud technologies.
- Delivering and managing IT support services within a business environment.
- Microsoft Entra ID (Azure Active Directory) and Microsoft security technologies.
- IT service management principles and best practices.
- Managing third-party suppliers and service providers.
- Strong troubleshooting, analytical and problem-solving skills.
- Excellent communication and stakeholder management skills.
Previous experience in an IT Operations, Infrastructure or Technical Manager role would be highly advantageous.
What's on Offer
- Hybrid working based in Sheffield.
- Competitive salary and benefits package.
- Opportunities for ongoing professional development.
- A collaborative and supportive working environment.
- The opportunity to play a key role in shaping and developing the organisation's IT infrastructure and support services.
Apply Now
If you're an experienced IT Operations & Infrastructure professional looking for your next challenge, we'd love to hear from you. Apply today with your CV to find out more about this exciting opportunity with our client.
