Head of Digital Services – Manchester
Our client, a UK-based group, is seeking an experienced Head of Digital Services to lead end-to-end IT operations, technology strategy, and digital transformation across the organisation and its subsidiaries.
This is a strategic and operational leadership role, responsible for delivering secure, reliable IT services while driving technology modernisation across infrastructure, business applications, cybersecurity, and ways of working.
Key Responsibilities
- Own the group-wide IT and digital services strategy, governance, and technology roadmap
- Lead IT service delivery across service desk, field support, infrastructure, and business systems
- Drive the implementation, optimisation, and ongoing development of Microsoft Dynamics 365
- Own and enhance the organisation’s management system
- Strengthen cybersecurity, data protection, compliance, and risk management
- Identify and embed AI technologies, including AI agents, safely and pragmatically to improve business outcomes
- Manage IT budgets, suppliers, contracts, and technology investments to deliver value for money
- Lead, develop, and inspire a multi-disciplinary IT team
- Ensure technology services continue to evolve in line with business objectives and organisational growth
What We’re Looking For
- Senior leadership experience with responsibility for IT and digital services across multi-site organisations
- Strong service delivery expertise and ITIL-aligned operational management
- Proven cybersecurity leadership within regulated or sensitive environments
- Successful delivery of major IT systems, platforms, and transformation programmes
- Experience managing budgets, third-party suppliers, contracts, and technical teams
- Strong knowledge of Microsoft 365, Azure, cloud technologies, and modern workplace security
- Experience with Microsoft Dynamics 365 or similar enterprise business systems
- Experience within healthcare or another regulated environment is desirable
- A strategic, commercially minded approach combined with the ability to remain hands-on when required
This is an excellent opportunity for an experienced IT Director, Head of IT, Head of Digital, or Head of Digital Services to shape and lead technology services at group level, balancing operational excellence with forward-thinking digital transformation.
Competitive salary and hybrid working offered.
Head of Digital Services – Manchester
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Head of Digital Services in Manchester employer: Adria Solutions Ltd
Join a dynamic team in Manchester where your skills as a 1st/2nd Line IT Support Engineer will be valued and nurtured. With a strong focus on career progression and comprehensive training in both cloud and on-premise technologies, you'll find ample opportunities to grow within a supportive work culture that prioritises employee development. Enjoy the benefits of working in a collaborative environment while providing essential support to end-users and enhancing your technical expertise.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Digital Services in Manchester
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Adria Solutions Ltd are looking for when hiring for a Head of Digital Services.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Adria Solutions Ltd for the Head of Digital Services, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Adria Solutions Ltd as a Head of Digital Services, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Adria Solutions Ltd’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Head of Digital Services.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Adria Solutions Ltd, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Adria Solutions Ltd's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Adria Solutions Ltd. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Adria Solutions Ltd
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Adria Solutions Ltd uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Adria Solutions Ltd. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
