Adria Solutions Ltd. is seeking a 1st Line IT Support Analyst in Manchester. You will be the front door for IT support for roughly 500 employees, handling walk-up and remote assistance across a national branch network.
The role emphasizes diagnosing issues, providing quality service, and avoiding mere ticket logging. Ideal candidates have hands-on experience with Microsoft 365, Entra ID, Intune and Active Directory, plus a customer-focused approach.
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Frontline IT Support Analyst: Microsoft 365 & Entra ID in Manchester employer: Adria Solutions Ltd
Join a dynamic team in Manchester where your skills as a 1st/2nd Line IT Support Engineer will be valued and nurtured. With a strong focus on career progression and comprehensive training in both cloud and on-premise technologies, you'll find ample opportunities to grow within a supportive work culture that prioritises employee development. Enjoy the benefits of working in a collaborative environment while providing essential support to end-users and enhancing your technical expertise.