Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a major CRM transformation programme and ensure successful delivery.
- Company: Established business in the South of England with a focus on innovation.
- Benefits: Competitive salary, company car or allowance, and 33 days holiday plus birthday off.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Own a high-impact project that drives real change and value for the business.
- Qualifications: Experience in delivering complex CRM programmes and strong vendor management skills.
The predicted salary is between 100000 - 100000 £ per year.
An established and highly successful business in the South of England is embarking on a major CRM transformation programme - and is looking for an experienced Project Manager to lead it. This is a high-impact, delivery-focused role where you will take full ownership of a business-critical programme. You will sit at the centre of the organisation, working across senior leadership, internal teams, and external vendors to ensure the CRM rollout is delivered effectively, on time, and fully adopted.
The Role
You will own the CRM programme from end to end - shaping the plan, driving delivery, and ensuring the business gets real value from the system. You will be the key link between business stakeholders, the internal development team, and the CRM vendor, making sure everyone is aligned and accountable.
What You’ll Be Doing
- Leading the day-to-day delivery of a month CRM migration programme
- Building and managing a clear, structured project plan
- Tracking milestones, risks, and dependencies
- Acting as the main point of contact for the CRM vendor
- Translating business needs into clear requirements
- Coordinating across IT, operations, and commercial teams
- Overseeing the build of multiple internal tools and services
- Managing rollout to multiple sites and ensuring adoption
- Providing clear, concise updates to senior stakeholders
- Identifying risks early and putting mitigation plans in place
What Success Looks Like
- A CRM system delivered in phases, on time, and running smoothly
- Strong adoption across the business
- Clear, consistent progress against milestones
- Risks managed proactively - no major surprises
- Stakeholders aligned, informed, and confident
What You’ll Bring
- Proven experience delivering complex CRM or technology programmes
- Experience working in multi-stakeholder environments
- Strong vendor management capability
- A track record of owning delivery end-to-end
This role needs someone who is:
- Delivery-focused and outcome-driven
- Comfortable working in a fast-moving, sometimes messy environment
- Calm under pressure
- Willing to challenge constructively
- Accountable and hands-on
This won’t always be a neat or easy programme. There will be competing priorities, ambiguity, and some tough conversations along the way. But for the right person, it’s a chance to own and deliver a major transformation programme that really matters.
The Package
- Salary circa £100,000 - 12-18 month FTC
- Company car or car allowance
- 33 days holiday + birthday off
IT Project Manager (CRM Transformation) - Circa £100K FTC in London employer: Adria Solutions Ltd
Contact Detail:
Adria Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Project Manager (CRM Transformation) - Circa £100K FTC in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the lookout for an IT Project Manager role. You never know who might have the inside scoop on opportunities.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to CRM transformations. We recommend doing mock interviews with friends or using online platforms to get comfortable discussing your experience and how it aligns with the role.
✨Tip Number 3
Showcase your project management skills by sharing specific examples of past successes. Use the STAR method (Situation, Task, Action, Result) to clearly articulate how you’ve led complex projects and delivered results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace IT Project Manager (CRM Transformation) - Circa £100K FTC in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of IT Project Manager. Highlight your experience with CRM transformations and project management, using keywords from the job description to catch our eye.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for leading complex projects and how you’ve successfully managed multi-stakeholder environments in the past. Keep it engaging and relevant!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve delivered projects on time and managed risks effectively. Numbers and outcomes speak volumes!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Adria Solutions Ltd
✨Know Your CRM Inside Out
Make sure you understand the CRM systems relevant to the role. Familiarise yourself with common challenges and best practices in CRM transformation. This will help you speak confidently about how you can lead the project and address potential issues.
✨Showcase Your Project Management Skills
Prepare specific examples from your past experiences where you've successfully managed complex projects. Highlight your ability to build structured project plans, track milestones, and manage risks. This will demonstrate your capability to handle the responsibilities of the role.
✨Engage with Stakeholder Management
Be ready to discuss how you've effectively communicated with various stakeholders in previous roles. Share examples of how you've aligned teams and ensured everyone is informed and accountable. This is crucial for the success of a CRM transformation programme.
✨Demonstrate Your Problem-Solving Skills
Expect questions about how you would handle competing priorities and ambiguity. Prepare to discuss your approach to identifying risks early and implementing mitigation plans. Showing that you can remain calm under pressure will set you apart as a strong candidate.