Adria Solutions Ltd is seeking a Customer Support Specialist for a growing software company based in Knutsford. You will respond to customer enquiries, understand requirements and help users maximise product value.
The role emphasizes analyzing feedback and collaborating with product, marketing and other teams to drive improvements. Ideal candidates will have 2β3 years in a customer-facing role, a 2:1+ degree, strong data analysis, and excellent communication.
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Software Customer Success & Insights Specialist in Knutsford employer: Adria Solutions Ltd
Join a dynamic team in Manchester where your skills as a 1st/2nd Line IT Support Engineer will be valued and nurtured. With a strong focus on career progression and comprehensive training in both cloud and on-premise technologies, you'll find ample opportunities to grow within a supportive work culture that prioritises employee development. Enjoy the benefits of working in a collaborative environment while providing essential support to end-users and enhancing your technical expertise.