At a Glance
- Tasks: Provide top-notch IT support and troubleshoot tech issues across the business.
- Company: Join a dynamic team in Leyland focused on innovative IT solutions.
- Benefits: Enjoy life insurance, cashback healthcare, and exclusive retail discounts.
- Other info: We value diversity and welcome applicants from all backgrounds.
- Why this job: Be the go-to tech hero and make a real difference in a growing company.
- Qualifications: Experience in IT support and strong knowledge of Microsoft environments.
The predicted salary is between 25000 - 35000 € per year.
We’re looking for a proactive IT Support Technician to provide high‑quality technical support across the business. You’ll be a key point of contact for IT issues, helping maintain systems, support users, and keep our technology running smoothly.
Key Responsibilities
- Deliver 1st/2nd line support via phone, email, and in person
- Manage and resolve support tickets, escalating when needed
- Install, configure, and maintain laptops, desktops, Macs, and software
- Troubleshoot hardware, software, and mobile device issues
- Maintain IT asset records and equipment storage
- Support Windows Server, Active Directory, DNS, DHCP, Group Policy, and DFS
- Assist with IT projects, system upgrades, and office moves
What You’ll Bring
- Experience in IT support or service desk roles
- Strong Microsoft environment knowledge (Windows 10/11, Microsoft 365, Windows Server)
- Good understanding of PC hardware and basic networking
- Experience with ticketing systems (desirable)
- Relevant certifications (CompTIA, MCP) are a bonus
Skills
- Excellent communication and customer service
- Proactive, hands‑on approach
- Strong multitasking and prioritisation abilities
- Willingness to learn and develop
Benefits
- Life insurance
- Cashback healthcare plan
- Retail and high street discounts
- Additional enhanced benefits with service
If you’re passionate about delivering great IT support and want to join a growing team, we’d love to hear from you. We welcome applicants from all backgrounds.
IT Support Technician (Leyland) employer: Adria Solutions Ltd
Join our dynamic team in Leyland as an IT Support Technician, where you'll enjoy a supportive work culture that prioritises employee growth and development. With benefits like life insurance, a cashback healthcare plan, and retail discounts, we ensure our employees feel valued and rewarded. Embrace the opportunity to enhance your skills in a collaborative environment while making a meaningful impact on our technology operations.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Technician (Leyland)
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects and achievements. This gives potential employers a taste of what you can do beyond just your CV.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Think about how you'd troubleshoot specific issues or handle difficult users. The more prepared you are, the more confident you'll feel!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from passionate candidates who want to be part of our growing team.
We think you need these skills to ace IT Support Technician (Leyland)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in IT support and showcases your skills with Microsoft environments. We want to see how your background aligns with the role, so don’t be shy about mentioning relevant projects or achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our team. Keep it friendly and professional, and don’t forget to mention any relevant certifications you have.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to demonstrate your customer service experience. We love candidates who can communicate effectively!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Adria Solutions Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 10/11, Microsoft 365, and the basics of networking. Be ready to discuss how you've tackled IT issues in the past, as this will show your hands-on experience and problem-solving skills.
✨Practice Your Communication Skills
As an IT Support Technician, you'll need to communicate effectively with users who may not be tech-savvy. Practise explaining technical concepts in simple terms, and think of examples where you've provided excellent customer service.
✨Familiarise Yourself with Ticketing Systems
If you have experience with ticketing systems, be prepared to talk about it. If not, do a bit of research on common systems used in IT support. Showing that you're proactive about learning can really impress the interviewers.
✨Show Your Willingness to Learn
Highlight your eagerness to develop your skills further, especially in areas like Active Directory, DNS, and DHCP. Mention any relevant certifications you have or are pursuing, as this demonstrates your commitment to growth in the IT field.
