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- Tasks: Lead a major CRM transformation project and ensure successful delivery across the organisation.
- Company: Established and successful business in the South of England.
- Benefits: Competitive salary around £100K, with opportunities for professional growth.
- Other info: Dynamic role with high visibility and collaboration across teams.
- Why this job: Make a real impact by driving a critical CRM programme and enhancing business operations.
- Qualifications: Proven experience in project management and strong communication skills.
The predicted salary is between 100000 - 100000 £ per year.
An established and highly successful business in the South of England is embarking on a major CRM transformation programme and is looking for an experienced Project Manager to lead it. This is a high-impact, delivery-focused role where you will take full ownership of a business-critical programme.
You will own the CRM programme from end to end - shaping the plan, driving delivery, and ensuring the business gets real value from the system. You’ll be the key link between business stakeholders, the internal development team, and the CRM vendor, making sure everyone is aligned and accountable.
What You’ll Be Doing:
- Leading the day-to-day delivery of a month CRM migration programme
- Building and managing a clear, structured project plan
- Tracking milestones, risks, and dependencies
- Acting as the main point of contact for the CRM vendor
- Translating business needs into clear requirements
- Coordinating across IT, operations, and commercial teams
- Overseeing the build of multiple internal tools and services
- Managing rollout to multiple sites and ensuring adoption
- Providing clear, concise updates to senior stakeholders
- Identifying risks early and putting mitigation plans in place
What Success Looks Like:
- A CRM system delivered in phases, on time, and running smoothly
- Strong adoption across the business
- Clear, consistent progress against milestones
- Risks managed proactively - no major surprises
- Stakeholders aligned, informed, and confident
What You’ll Bring:
Proven experience delivering...
IT Project Manager (CRM Transformation) - Circa FTC employer: Adria Solutions Ltd
Contact Detail:
Adria Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Project Manager (CRM Transformation) - Circa FTC
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might have insights into the CRM transformation space. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by practising common project management scenarios. Think about how you’d handle risks or stakeholder communication in a CRM rollout. We want you to shine and show them you’re the perfect fit!
✨Tip Number 3
Showcase your experience with CRM systems during interviews. Be ready to discuss specific projects where you’ve led transformations, highlighting your role in ensuring smooth adoption and delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace IT Project Manager (CRM Transformation) - Circa FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Project Manager role. Highlight your experience with CRM systems and project management, showcasing how you've successfully led similar transformations in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects you've managed and how they relate to the CRM transformation we’re undertaking.
Showcase Your Communication Skills: As a Project Manager, communication is key. In your application, demonstrate how you've effectively communicated with stakeholders and teams in previous roles. This will show us you can keep everyone aligned and informed.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Adria Solutions Ltd
✨Know Your CRM Inside Out
Make sure you’re well-versed in the CRM systems relevant to the role. Research the specific CRM tools the company uses and be ready to discuss how your experience aligns with their needs. This shows you’re not just a project manager, but someone who understands the technical side of things.
✨Prepare for Stakeholder Scenarios
Think about potential scenarios involving stakeholders and how you would handle them. Be ready to share examples from your past where you successfully aligned different teams or managed expectations. This will demonstrate your ability to navigate complex relationships and keep everyone on the same page.
✨Showcase Your Risk Management Skills
Since risk management is crucial for this role, prepare to discuss how you’ve identified and mitigated risks in previous projects. Bring specific examples that highlight your proactive approach and how it led to successful outcomes. This will reassure them that you can handle challenges effectively.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions that show your interest in the role and the company’s goals. Inquire about their vision for the CRM transformation and how they measure success. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.