At a Glance
- Tasks: Lead and manage IT infrastructure, ensuring security and performance.
- Company: Dynamic company offering hybrid working in Sheffield.
- Benefits: Competitive salary, professional development, and a supportive environment.
- Other info: Great opportunity for career growth in a fast-paced setting.
- Why this job: Shape the future of IT services while enjoying hands-on technical work.
- Qualifications: Experience in IT operations, Microsoft 365, and Azure management.
Location: Sheffield (Remote / Hybrid Working)
Job Type: Full-time, Permanent
About the Role
Our client is looking for an experienced and proactive IT Operations & Infrastructure Manager to lead the day-to-day management, performance and development of their IT infrastructure and support services. Based in Sheffield with a hybrid working arrangement, you'll play a key role in ensuring their technology environment is secure, reliable and aligned with business needs. This is an excellent opportunity for someone who enjoys both hands-on technical work and leading IT operations in a fast-paced environment.
Key Responsibilities
- Manage and maintain the organisation's IT infrastructure, ensuring high levels of availability, performance and security.
- Administer and support Microsoft 365 services, including Exchange Online, SharePoint Online and SharePoint.
- Configure, manage and optimise Microsoft Azure environments, ensuring best practice for security, governance and performance.
- Oversee IT operations, monitoring system health and proactively resolving infrastructure issues.
- Lead the provision of IT support services, ensuring end users receive a responsive and high-quality support experience.
- Manage incident, problem and change processes to minimise disruption to business operations.
- Work closely with third-party suppliers and technology partners to deliver effective IT services.
- Support business continuity, disaster recovery planning and cyber security initiatives.
- Identify opportunities for continuous improvement and implement new technologies where appropriate.
- Produce and maintain technical documentation, procedures and operational standards.
About You
You'll be an experienced IT professional with strong infrastructure knowledge and a passion for delivering excellent IT services. You'll ideally have experience with:
- Microsoft 365 administration, including Exchange Online, SharePoint Online and related services.
- Microsoft Azure administration, configuration and management.
- IT infrastructure including servers, networking, storage and cloud technologies.
- Delivering and managing IT support services within a business environment.
- Microsoft Entra ID (Azure Active Directory) and Microsoft security technologies.
- IT service management principles and best practices.
- Managing third-party suppliers and service providers.
- Strong troubleshooting, analytical and problem-solving skills.
- Excellent communication and stakeholder management skills.
Previous experience in an IT Operations, Infrastructure or Technical Manager role would be highly advantageous.
What's on Offer
- Hybrid working based in Sheffield.
- Competitive salary and benefits package.
- Opportunities for ongoing professional development.
- A collaborative and supportive working environment.
- The opportunity to play a key role in shaping and developing the organisation's IT infrastructure and support services.
If you're an experienced IT Operations & Infrastructure professional looking for your next challenge, we'd love to hear from you. Apply today with your CV to find out more about this exciting opportunity with our client.
StudySmarter Expert Advice🤫
We think this is how you could land IT Operations & Infrastructure Manager
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Adria Solutions Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Adria Solutions Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Adria Solutions Ltd!
✨Direct Apply to Adria Solutions Ltd
Let's not forget to apply directly through the Adria Solutions Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Operations & Infrastructure Manager
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Adria Solutions Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Adria Solutions Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Adria Solutions Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
