At a Glance
- Tasks: Lead a major CRM transformation programme and ensure successful delivery.
- Company: Established business in the South of England with a focus on innovation.
- Benefits: Competitive salary, company car, 33 days holiday plus birthday off.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Own a high-impact project that drives real change and value.
- Qualifications: Experience in delivering complex CRM programmes and managing multiple stakeholders.
The predicted salary is between 100000 - 100000 € per year.
An established and highly successful business in the South of England is embarking on a major CRM transformation programme - and is looking for an experienced Project Manager to lead it. This is a high-impact, delivery-focused role where you will take full ownership of a business-critical programme. You will sit at the centre of the organisation, working across senior leadership, internal teams, and external vendors to ensure the CRM rollout is delivered effectively, on time, and fully adopted.
The Role
You will own the CRM programme from end to end - shaping the plan, driving delivery, and ensuring the business gets real value from the system. You will be the key link between business stakeholders, the internal development team, and the CRM vendor, making sure everyone is aligned and accountable.
What You’ll Be Doing
- Leading the day-to-day delivery of a month CRM migration programme
- Building and managing a clear, structured project plan
- Tracking milestones, risks, and dependencies
- Acting as the main point of contact for the CRM vendor
- Translating business needs into clear requirements
- Coordinating across IT, operations, and commercial teams
- Overseeing the build of multiple internal tools and services
- Managing rollout to multiple sites and ensuring adoption
- Providing clear, concise updates to senior stakeholders
- Identifying risks early and putting mitigation plans in place
What Success Looks Like
- A CRM system delivered in phases, on time, and running smoothly
- Strong adoption across the business
- Clear, consistent progress against milestones
- Risks managed proactively - no major surprises
- Stakeholders aligned, informed, and confident
What You’ll Bring
- Proven experience delivering complex CRM or technology programmes
- Experience working in multi-stakeholder environments
- Strong vendor management capability
- A track record of owning delivery end-to-end
This role needs someone who is:
- Delivery-focused and outcome-driven
- Comfortable working in a fast-moving, sometimes messy environment
- Calm under pressure
- Willing to challenge constructively
- Accountable and hands-on
This won’t always be a neat or easy programme. There will be competing priorities, ambiguity, and some tough conversations along the way. But for the right person, it’s a chance to own and deliver a major transformation programme that really matters.
The Package
- Salary circa £100,000 - 12-18 month FTC
- Company car or car allowance
- 33 days holiday + birthday off
IT Project Manager (CRM Transformation) - Circa £100K FTC in England employer: Adria Solutions Ltd
Join a dynamic and forward-thinking organisation in the South of England, where you will play a pivotal role in a high-impact CRM transformation programme. With a strong focus on employee growth, we offer a collaborative work culture that values innovation and accountability, alongside competitive benefits such as a generous holiday allowance and a company car or car allowance. This is an exciting opportunity to lead a critical project while being supported by a team that prioritises your professional development and success.
StudySmarter Expert Advice🤫
We think this is how you could land IT Project Manager (CRM Transformation) - Circa £100K FTC in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for an IT Project Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to CRM transformations. Think about your past experiences and how they align with the job description. We want you to showcase your delivery-focused mindset and ability to manage multiple stakeholders.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your commitment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace IT Project Manager (CRM Transformation) - Circa £100K FTC in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of IT Project Manager. Highlight your experience with CRM transformations and project management, using keywords from the job description to catch our eye.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for leading complex projects and how you’ve successfully managed multi-stakeholder environments in the past. Keep it concise but impactful!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve delivered projects on time and managed risks effectively. Numbers and outcomes speak volumes!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Adria Solutions Ltd
✨Know Your CRM Inside Out
Make sure you understand the CRM systems relevant to the role. Research the specific tools and technologies the company uses, and be ready to discuss how your experience aligns with their needs. This shows you're not just familiar with project management but also with the technical aspects of CRM transformation.
✨Prepare for Stakeholder Scenarios
Since this role involves working with various stakeholders, think about past experiences where you've successfully managed multiple interests. Prepare examples that highlight your ability to align different teams and keep everyone informed. This will demonstrate your capability in a multi-stakeholder environment.
✨Showcase Your Risk Management Skills
Be ready to discuss how you've identified and mitigated risks in previous projects. Prepare specific examples that illustrate your proactive approach to risk management, as this is crucial for ensuring smooth delivery and stakeholder confidence in the CRM rollout.
✨Demonstrate Your Delivery Focus
This role is all about delivery and outcomes, so come prepared with metrics or success stories from your past projects. Highlight how you've driven projects to completion on time and within budget, and be ready to discuss how you plan to ensure the same for this CRM transformation.
