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- Tasks: Support and maintain high-performing IT systems while delivering top-notch support.
- Company: Established professional services organisation with a focus on IT excellence.
- Benefits: Company pension, life assurance, and discounted gym membership.
- Why this job: Join a dynamic team and enhance your IT skills in a hands-on role.
- Qualifications: 1+ years in IT support, strong Windows experience, and troubleshooting skills.
- Other info: Proactive environment with opportunities for continuous improvement and growth.
The predicted salary is between 36000 - 60000 £ per year.
Our client, a well-established and growing professional services organisation, is seeking an experienced IT Operations Engineer to join their IT team based in Warrington. This is a hands-on, operational role responsible for maintaining secure, stable, and high-performing IT systems while delivering high-quality support across head office and branch locations. You will play a key role in infrastructure support, service management, security compliance, and continuous improvement of IT operations.
As IT Operations Engineer, you will:
- Provide onsite (Warrington HQ) and field-based IT support to branch offices
- Participate in the IT rota to ensure 8am–5pm operational coverage
- Manage the full lifecycle of service desk tickets (incidents, problems, changes)
- Install, configure, and maintain computing hardware and software
- Manage secure user access and permissions (least privilege model)
- Troubleshoot and diagnose system issues, performing root cause analysis
- Work with third-party vendors and hosted infrastructure providers
- Maintain accurate technical documentation and asset records
- Communicate system changes, releases, and operational issues to stakeholders
- Ensure compliance with data protection standards and ISO27001 policies
This role requires strong ownership, attention to detail, and a proactive approach to maintaining operational excellence across the IT environment.
Key Requirements
- 1+ years’ demonstrable experience in IT support, systems administration, or IT operations
- Strong experience supporting Windows environments (desktop & server)
- Experience managing hardware, software deployments, and secure access controls
- Solid understanding of IT service management processes (incident, problem, change)
- Experience liaising with third-party vendors and infrastructure providers
- Strong troubleshooting and analytical skills
- High attention to detail and commitment to documentation
- Aware of GDPR, ISO27001, and data security best practice
- Professional, customer-focused, and personable approach
What’s on Offer
- Company pension
- Life assurance
- Discounted gym membership
Interested? Please Click Apply Now!
Locations
IT Operations Engineer in Cheshire, Warrington employer: Adria Solutions Ltd.
Contact Detail:
Adria Solutions Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Operations Engineer in Cheshire, Warrington
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source work that showcases your IT operations expertise. This not only boosts your portfolio but also gives you something tangible to discuss in interviews.
✨Tip Number 3
Prepare for the interview like it’s game day! Research the company, understand their IT environment, and be ready to discuss how your experience aligns with their needs. Practice common interview questions to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Operations Engineer in Cheshire, Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support and systems administration. We want to see how your skills match the key requirements listed in the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Operations Engineer role. Share specific examples of your past work that demonstrate your troubleshooting skills and attention to detail.
Showcase Your Technical Skills: When filling out your application, make sure to mention your experience with Windows environments and any relevant IT service management processes. We love seeing candidates who can manage hardware and software deployments effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Adria Solutions Ltd.
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows environments and IT service management processes. Be ready to discuss your experience with hardware and software deployments, as well as how you've managed secure access controls in the past.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've troubleshot and diagnosed system issues. Highlight your analytical skills by discussing a challenging problem you faced and the steps you took to resolve it, including any root cause analysis you performed.
✨Demonstrate Your Customer-Focused Approach
Since this role requires a professional and personable approach, think of instances where you've provided excellent support to users. Be ready to explain how you communicate changes and operational issues to stakeholders, ensuring they feel informed and supported.
✨Understand Compliance and Best Practices
Familiarise yourself with GDPR, ISO27001, and data security best practices. Be prepared to discuss how you've ensured compliance in your previous roles and how you would maintain these standards in the new position.