At a Glance
- Tasks: Provide 1st and 2nd line IT support and resolve technical queries.
- Company: Adria Solutions Ltd., a professional team in Alderley Edge.
- Benefits: Training opportunities, onsite parking, and hybrid working model.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Join a dynamic team and enhance your IT skills while helping others.
- Qualifications: Strong communication skills and knowledge of Office 365 and Azure AD.
The predicted salary is between 30000 - 40000 £ per year.
Adria Solutions Ltd. is looking for an IT Support Technician for their Alderley Edge location. The successful candidate will provide 1st and 2nd line technical support and resolve a variety of IT queries effectively. The role is essential for maintaining excellent customer service while working with a professional team.
Responsibilities include:
- Managing support requests
- Driving service improvements
- Ensuring SLAs are met
The ideal applicant will possess strong communication skills and knowledge of platforms such as Office 365 and Azure Active Directory.
Benefits include training opportunities, onsite parking, and a hybrid working model.
We think you need these skills to ace Hybrid IT Support Technician - 1 Remote Day & Training in Alderley Edge
1st and 2nd Line Technical Support
Customer Service
Communication Skills
Office 365
Azure Active Directory
Support Request Management
Service Improvement
