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- Tasks: Manage customer accounts, conduct demos, and ensure satisfaction.
- Company: Join a dynamic team in the housing sector focused on customer engagement.
- Benefits: Enjoy remote work flexibility and career development opportunities.
- Why this job: Be part of a role that combines relationship building with innovative software solutions.
- Qualifications: Strong communication, account management experience, and familiarity with ActiveH software preferred.
- Other info: Occasional office visits and attendance at industry events required.
The predicted salary is between 36000 - 60000 £ per year.
Customer Engagement Manager We’re seeking a Customer Engagement Manager with housing sector experience and ActiveH software proficiency. This role involves managing customer relationships, identifying new business opportunities, and ensuring customer satisfaction. Responsibilities: Manage designated customer accounts, scheduling regular meetings and gathering feedback. Conduct product demonstrations and support the tender process. Coordinate contract renewals and invoicing. Liaise with various departments to ensure timely processes. Engage with customers to provide trials and gather feedback. Skills Required: Excellent communication skills (written and verbal) Strong documentation skills Commercial awareness and product knowledge Account management experience Time management skills Desirable Skills: ActiveH software experience Proficiency in Microsoft JIRA and Confluence Bid management and technical writing experience Sales and marketing skills General: Mainly remote work with occasional office and site visits. Attendance at team meetings and industry events as required. Benefits: Remote / Flexible working Career and Development opportunities Interested? Please Click Apply Now!Customer Engagement Manager AMRT1_UKTJ …
Customer Engagement Manager employer: Adria Solutions Careers
Contact Detail:
Adria Solutions Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Engagement Manager
✨Tip Number 1
Familiarize yourself with ActiveH software if you haven't already. Since proficiency in this tool is a requirement, showcasing your knowledge during the interview can set you apart from other candidates.
✨Tip Number 2
Highlight your experience in the housing sector. Be prepared to discuss specific examples of how you've managed customer relationships and identified new business opportunities in this field.
✨Tip Number 3
Brush up on your communication skills. As a Customer Engagement Manager, you'll need to effectively convey information and gather feedback, so practice articulating your thoughts clearly and confidently.
✨Tip Number 4
Network with professionals in the housing sector and attend relevant industry events. This can help you gain insights into current trends and potentially connect with decision-makers at StudySmarter.
We think you need these skills to ace Customer Engagement Manager
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience in the housing sector and any previous roles that involved customer engagement. Tailor your CV to showcase how your background aligns with the responsibilities of the Customer Engagement Manager position.
Demonstrate Software Proficiency: Since ActiveH software proficiency is a requirement, include specific examples of how you have used this software in past roles. If you have experience with Microsoft JIRA and Confluence, mention that as well to strengthen your application.
Showcase Communication Skills: Given the importance of excellent communication skills in this role, provide examples in your cover letter or CV that demonstrate your written and verbal communication abilities. Consider including instances where you successfully managed customer relationships or conducted product demonstrations.
Tailor Your Application: Customize your application materials to reflect the job description closely. Use keywords from the job listing, such as 'customer satisfaction', 'account management', and 'commercial awareness', to ensure your application resonates with the hiring team.
How to prepare for a job interview at Adria Solutions Careers
✨Showcase Your Housing Sector Experience
Make sure to highlight your previous experience in the housing sector during the interview. Discuss specific projects or roles where you successfully managed customer relationships and how that experience can benefit the company.
✨Demonstrate ActiveH Software Proficiency
Since proficiency in ActiveH software is a key requirement, be prepared to discuss your experience with it. If possible, provide examples of how you've used the software to enhance customer engagement or streamline processes.
✨Prepare for Product Demonstrations
As part of the role involves conducting product demonstrations, practice explaining the features and benefits of the products you'll be working with. Be ready to answer questions and address potential concerns from customers.
✨Emphasize Communication and Documentation Skills
Excellent communication skills are crucial for this position. Prepare to discuss how you effectively communicate with clients and team members. Additionally, share examples of your strong documentation skills, especially in relation to account management and feedback gathering.
