At a Glance
- Tasks: Own and enhance the company's ERP system while managing IT infrastructure.
- Company: Established business in Cheshire with a hands-on, dynamic environment.
- Benefits: Autonomy in your role, influence on systems, and opportunities for process improvement.
- Other info: Great chance for career growth in a supportive SME setting.
- Why this job: Make a real impact by shaping the future of IT systems and processes.
- Qualifications: Experience with ERP systems and IT infrastructure management.
The predicted salary is between 40500 - 49500 £ per year.
IT Systems Manager (ERP)
Our client is a successful and established business based in Cheshire and is looking to appoint an ERP & IT Systems Manager to take ownership of its core business systems and wider IT infrastructure.
This is a hands-on, varied role combining ERP ownership, business systems management and IT infrastructure responsibility.
The successful candidate will become the internal subject matter expert for the company's ERP platform, while also taking responsibility for the day-to-day management and improvement of the wider IT environment.
The role would suit an experienced ERP Systems Manager, IT Systems Manager, Business Systems Manager or IT Manager who enjoys working in a hands-on SME environment and is comfortable operating with a high degree of autonomy.
Key Responsibilities
- ERP & Business Systems
- Take ownership of the company's Intact X Line ERP system, including configuration, user administration, permissions and master data.
- Provide day-to-day support and troubleshooting to users across Finance, Operations, Procurement and other departments.
- Manage and develop document management and workflow solutions, including Docu Ware.
- Support ERP upgrades, system enhancements, integrations and new module implementations.
- Develop and maintain SOPs and documentation around key ERP processes.
- Liaise with external ERP partners and consultants regarding support, upgrades and licensing.
- Develop and maintain management reports and dashboards, ensuring data accuracy and integrity.
- Provide basic user training and guidance to reduce reliance on external support.
- Identify opportunities to improve business processes through automation and better use of existing systems.
- IT Infrastructure
- Take overall responsibility for the company's IT infrastructure following an initial handover.
- Manage and support networks, servers, endpoints, Microsoft 365 and business applications.
- Act as the first point of contact for internal IT issues, resolving problems where possible and escalating to external providers when required.
- Manage user accounts, permissions, onboarding and offboarding.
- Maintain accurate records of hardware, software licences, suppliers and IT contracts.
- Maintain IT documentation, including infrastructure information, backup and disaster recovery procedures.
- Manage relationships with external IT providers and technology vendors.
- Assist with the evaluation and implementation of new IT systems, hardware and software.
About You
We are looking for someone who combines strong ERP experience with practical IT knowledge and is comfortable being the go-to person for both business systems and general IT.
You'll ideally have
- Proven experience administering and supporting an ERP system, including configuration, user management and reporting.
- Experience supporting or managing IT infrastructure within a small or medium-sized business.
- Strong troubleshooting skills across ERP, software, hardware, networking and general IT.
- Excellent understanding of data integrity, processes and systems documentation.
- Strong communication skills and the ability to support non-technical users effectively.
- A proactive, organised and self-sufficient approach.
- The confidence to work autonomously and take ownership of systems and projects.
Desirable Experience
- Docu Ware or similar document management/workflow systems.
- Experience supporting an ERP implementation, migration or major upgrade.
- Experience managing external IT and ERP support partners.
- Microsoft 365 administration and general infrastructure knowledge.
Why Join?
This is an excellent opportunity to take genuine ownership of a company's ERP and IT systems, rather than operating within a large IT function where responsibilities are narrowly defined.
You'll have the opportunity to influence how systems are used across the business, improve processes, introduce efficiencies and shape the future development of the IT environment.
If you're an experienced ERP or IT Systems professional looking for a broad, autonomous role where you can make a real difference, we'd like to hear from you.
Interested? Please Click Apply Now!
IT Systems Manager (ERP)
IT Systems Manager - Birmingham employer: Adria Solutions Careers
As an Application Support Engineer at our company, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. We offer comprehensive training programmes, a collaborative culture that encourages innovation, and the opportunity to work with cutting-edge Microsoft 365 technologies in a vibrant location. Join us to make a meaningful impact while enjoying a healthy work-life balance and competitive benefits.
StudySmarter Expert Advice🤫
We think this is how you could land IT Systems Manager - Birmingham
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Adria Solutions Careers values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Adria Solutions Careers might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Adria Solutions Careers!
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Let's not forget to apply directly through the Adria Solutions Careers website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Systems Manager - Birmingham
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Adria Solutions Careers.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Adria Solutions Careers. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Adria Solutions Careers
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
