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- Tasks: Assist clients with payroll inquiries and provide friendly, accurate responses.
- Company: ADP is a global leader in HR technology, known for its inclusive culture and award-winning training.
- Benefits: Enjoy hybrid working, 25 days holiday, private medical insurance, and more from day one.
- Why this job: Join a supportive team, gain valuable skills, and thrive in a fun, fast-paced environment.
- Qualifications: Good general education, excellent communication skills, and customer service experience preferred.
- Other info: Be part of a company committed to diversity, equity, and community impact.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Trainee Payroll Specialist role at ADP
Join to apply for the Trainee Payroll Specialist role at ADP
Talent Acquisition Business Partner UKI at ADP
ADP are hiring Entry Level Payroll Specialists (Full training provided).
Location: Cheadle (Southgate Centre One, 319 Wilmslow Road, Heald Green, Cheadle, SK8 3PW)
Hybrid working – 3 days in office and 2 days from home
Do you have a background in customer service and are looking for a new challenge? Are you a recent graduate looking to start your career in a global company or looking to make a career change?
Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
Are you looking for an inclusive environment with a culture of collaboration and belonging?
If so, this may be an opportunity for you. Read on and decide for yourself!
Please note: We are unable to consider anyone on a visa for this role.
As an Entry Level Payroll Specialist at ADP, you will work alongside seasoned professionals who will guide and support you to enhance your professional skills while gaining relevant experience in a business environment. Even better: once you join the business you will go through an 8 week paid intensive training period where we teach you everything you need to create an excellent foundation to build a successful and rewarding career with ADP.
Every day, you will utilize multiple tools and resources to develop accurate, comprehensive, and friendly responses to clients\’ inquiries regarding payroll practices and tax considerations. The nature of what you do every day will not change — your #1 goal is to help clients. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you\’ll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!
Upon your successful completion of the training program, you will join our fast-paced Service Team as a Payroll Specialist.
To thrive in this role, you must be comfortable working in a metrics-driven, fast paced environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here, but friendships that last in a company that values inclusion.
Please note: As part of the recruitment process you must be available to attend a phone interview, online test and an interview in our Cheadle office.
Check out Holly\’s video, one of our many successful Associates who began her ADP journey in the Academy –
https://vocalvideo.com/v/adp-reviews-holly-kelly-6qszcpr2
For more useful information please click here: https://jobs.adp.com/en-UK/locations/uk/academy/
To succeed in this role you will need the following skills:
- Be self-motivated and personable
- Possess excellent communication skills
- Be organised
- Be able to work in a team as well as independently
- Be able to remain focused
With the following education and experience:
- Good general education up to GCSE or equivalent, including Maths & English
- Excellent customer service and communication skills
- Customer service experience from any sector (desirable but not essential)
- 25 days holiday (you can also buy and sell up to 5 days each year)
- Flexible benefits – private medical insurance, excellent pension scheme, subsidized gyms, employee discount portal, life assurance cover, annual kids pass membership and many more
- Study support
- Employee Assistance Program
- Company social events
YOU\’LL LOVE WORKING HERE BECAUSE YOU CAN:
- Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
- Belong by joining one of nine Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
- Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
- Continuously learn through ongoing training, development, and mentorship opportunities.
- Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
- Focus on your mental health and well-being. We\’re here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
- Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
- Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We\’ve received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos
Ready to #MakeYourMark? Apply now!
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Finance, Consulting, and Customer Service
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Industries
Business Consulting and Services
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Trainee Payroll Specialist employer: ADP
Contact Detail:
ADP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Payroll Specialist
✨Tip Number 1
Familiarise yourself with payroll processes and terminology. Understanding the basics of payroll will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since this role involves client interaction, being able to convey information clearly and professionally is crucial.
✨Tip Number 3
Research ADP's company culture and values. Being able to discuss how your personal values align with theirs can make a strong impression during interviews.
✨Tip Number 4
Prepare for the online test by brushing up on basic maths and customer service scenarios. This will help you feel more confident and perform better during the assessment.
We think you need these skills to ace Trainee Payroll Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Trainee Payroll Specialist role. Emphasise any customer service experience, communication skills, and your ability to work in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in ADP and how your background makes you a suitable candidate for this position.
Highlight Relevant Skills: In your application, clearly outline your organisational skills, self-motivation, and ability to communicate effectively. These are key traits that ADP is looking for in a Trainee Payroll Specialist.
Prepare for Assessments: Be ready for the online test and interviews as part of the recruitment process. Brush up on your knowledge of payroll practices and customer service principles to demonstrate your readiness for the role.
How to prepare for a job interview at ADP
✨Show Your Customer Service Skills
Since the role requires excellent customer service abilities, be prepared to share specific examples from your past experiences. Highlight how you handled challenging situations and maintained professionalism while assisting clients.
✨Demonstrate Your Communication Style
Effective communication is key in this role. Practice explaining complex concepts in simple terms, as you may need to do this during the interview. Be clear and concise in your responses to showcase your ability to communicate effectively.
✨Research ADP's Culture and Values
Familiarise yourself with ADP's commitment to diversity, equity, and inclusion. Understanding their culture will help you align your answers with their values, showing that you are a good fit for the team.
✨Prepare for a Fast-Paced Environment
The job is in a metrics-driven, fast-paced environment. Be ready to discuss how you manage your time and stay organised under pressure. Share any relevant experiences that demonstrate your ability to thrive in such settings.
