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- Tasks: Lead a dynamic team in implementing ADP's innovative HCM product for UK clients.
- Company: ADP is a global leader in HR technology, fostering an inclusive and innovative culture.
- Benefits: Enjoy flexible working, 25 days holiday, and a range of competitive perks.
- Why this job: Join a collaborative environment where your leadership can drive real change and innovation.
- Qualifications: 7+ years in HCM implementation with 3+ years in a leadership role required.
- Other info: Be part of a company recognised for its commitment to diversity and community impact.
The predicted salary is between 43200 - 72000 £ per year.
ADP is hiring a Team Lead HCM Implementation!
Location: Our Staines or Cheadle office
Hybrid working – 3 days in office and 2 days from home
- Do you thrive in a results-driven and dynamic atmosphere where client success, leadership, and innovation are highly valued?
- Do you have a passion for leading high-performing teams and building new capabilities from the ground up?
- Are you looking for an inclusive environment with a culture of collaboration and belonging?
Well, this may be the role for you. Ready to make your mark?
ADP is hiring a Team Lead, HCM Implementation to support the launch and growth of our next-generation HCM product, ADP Lyric, in the UK. This is a unique opportunity to be at the forefront of ADP’s innovation and play a foundational role in establishing and scaling our UK-based Lyric HCM implementation practice.
In this role, you’ll combine your leadership capabilities, project delivery expertise, and strategic thinking to guide a growing team of consultants in implementing ADP Lyric for UK clients. You will work directly with early adopter clients, shape UK deployment practices, and collaborate closely with our global teams in the US and Bucharest.
As our UK client base expands, you will also play a critical role in growing the team, onboarding new talent, and ensuring consistent delivery excellence. If you’re passionate about pioneering new solutions and developing others to thrive—this is the role for you.
A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We’ve received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos
Ready to #MakeYourMark? Apply now!
To learn more about Implementation at ADP, watch here.
What You’ll Do: Responsibilities
- Be a True Partner:
- Act as a trusted advisor to clients, associates and internal stakeholders during implementation projects.
- Lead strategic conversations with clients to align Lyric HCM capabilities to UK business requirements and operating models.
- Lead and Inspire:
- Provide hands-on leadership to the UK Lyric implementation team; coach, mentor, and develop consultants to deliver excellence.
- Lead by example through direct client engagements during early-stage rollouts.
- Foster a high-performance, client-obsessed team culture aligned with ADP values.
- Build and Scale:
- Collaborate with senior leaders to define and execute a team growth roadmap aligned with UK Lyric adoption.
- Partner with global colleagues to support onboarding, process improvement, and knowledge transfer as the team expands.
- Deliver Project Excellence:
- Oversee project planning, delivery, and risk management for key client implementations.
- Ensure all phases of the project lifecycle are managed effectively—initiation, planning, execution, monitoring, and closure.
- Escalate risks and challenges proactively to drive resolution and client satisfaction.
- Collaborate and Connect:
- Serve as a key link between UK clients and ADP’s global delivery, product, and engineering teams.
- Represent UK market needs to inform product evolution, localisation, and implementation best practices.
- Create and Innovate:
- Contribute to the development of scalable frameworks, playbooks, and tools to support Lyric’s long-term UK growth.
- Champion continuous improvement and innovation, aligned with ADP’s culture of learning and agility.
To Succeed in This Role: Requirements
- Minimum of 7 years of experience in HCM or HRIS implementation or consulting.
- At least 3 years in a leadership or project oversight role with proven team development experience.
- Strong client-facing experience with ability to guide clients through digital transformation.
- Deep understanding of project management methodologies, tools, and governance frameworks.
- Exceptional verbal and written communication skills, stakeholder engagement, and problem-solving abilities.
- Strong ability to manage competing priorities with agility and resilience.
Bonus Points for These: Preferred Qualifications
- Experience launching new HR technology platforms or leading greenfield implementations.
- Expertise in platforms such as SAP SuccessFactors, Workday, or Oracle HCM.
- Knowledge of UK HR/payroll regulatory frameworks and employment practices.
- Professional certifications such as PMP, Prince2, CIPD, or SHRM-SCP.
- Experience managing remote, matrixed, or cross-functional teams.
Why Join Us:
- Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
- Opportunities for career growth in an agile, dynamic environment with plenty of opportunities to progress.
- Continuously learn through ongoing training, development, and mentorship opportunities.
- Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
Benefits:
- 25 days holiday (you can also buy and sell up to 5 days each year)
- Flexible benefits – private medical insurance, excellent pension scheme, subsidized gyms, employee discount portal, life assurance cover, annual kids pass membership and many more
- Study support
- Employee Assistance Program
- Competitive salary
- Company social events
Team Lead, HCM Implementation employer: ADP
Contact Detail:
ADP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Lead, HCM Implementation
✨Tip Number 1
Familiarise yourself with ADP's HCM product, Lyric. Understanding its features and benefits will allow you to speak confidently about how it can meet client needs during interviews.
✨Tip Number 2
Network with current or former employees of ADP, especially those in implementation roles. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your leadership style and experiences in detail. Be ready to share specific examples of how you've successfully led teams through project implementations and client engagements.
✨Tip Number 4
Research the latest trends in HR technology and digital transformation. Being knowledgeable about industry developments will help you demonstrate your passion for innovation and your ability to guide clients effectively.
We think you need these skills to ace Team Lead, HCM Implementation
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HCM or HRIS implementation. Emphasise any leadership roles and project management skills that align with the responsibilities of the Team Lead position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for leading teams and driving client success. Mention specific examples of how you've contributed to project excellence and team development in previous roles.
Highlight Relevant Skills: In your application, clearly outline your exceptional communication skills, stakeholder engagement experience, and problem-solving abilities. These are crucial for the role and should be evident in your written application.
Showcase Continuous Improvement: Demonstrate your commitment to continuous learning and innovation. Mention any professional certifications or training you've completed that relate to HR technology platforms or project management methodologies.
How to prepare for a job interview at ADP
✨Understand the Role and Company
Before the interview, make sure to thoroughly research ADP and the specific responsibilities of the Team Lead, HCM Implementation role. Familiarise yourself with their HCM product, ADP Lyric, and understand how it fits into the UK market.
✨Showcase Leadership Experience
Prepare examples from your past experiences that demonstrate your leadership capabilities. Highlight instances where you successfully led teams, managed projects, or guided clients through digital transformations, as these are crucial for this role.
✨Emphasise Client-Facing Skills
Since the role involves acting as a trusted advisor to clients, be ready to discuss your client-facing experiences. Share stories that illustrate your ability to build relationships, manage expectations, and deliver results in a client-centric environment.
✨Prepare for Strategic Conversations
Think about how you would align ADP Lyric's capabilities with UK business requirements. Be prepared to discuss strategic approaches to implementation and how you would foster a high-performance culture within your team.