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- Tasks: Lead a dynamic UX research team to create user-friendly experiences.
- Company: Join ADP, a global leader in Human Capital Management solutions.
- Benefits: Enjoy a collaborative culture, career growth opportunities, and a fun work environment.
- Why this job: Make a real impact by understanding user needs and shaping innovative products.
- Qualifications: Proven leadership skills and expertise in qualitative and quantitative research methods required.
- Other info: Work permit needed for non-passport holders; apply through the official button.
The predicted salary is between 43200 - 72000 £ per year.
ADP is hiring a Senior Manager of UX Research.
Are you an inspiring people leader who can help your team grow and succeed? Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging? Are you empathic to client needs and committed to leveraging research to create elegant, easy-to-use experiences? Well, this may be the role for you. Ready to design what’s next?
In this role, you will be a leader in ADP's UX Research team, reporting to the head of UX Research, where you will identify and conduct various research methods to inform what we create for ADP's Human Capital Management solutions, impacting employees and practitioners across the globe. Every day you and your team will be the voice of our users with UX designers, product managers, and developers. You're on a constant mission to understand them better by analyzing research data and asking key questions that inform our product and design decisions. You help our developers better understand their clients so that they can build a better product.
To thrive in this role, you should be proficient in team leadership and coaching individuals, actively engaging the team and measuring success. You know how to craft effective research strategy using qualitative and quantitative methods, how to explain your approach to your partners in a way that builds trust, and when to scale back. You identify potential challenges or roadblocks and mitigate risks by aligning with your leader. You prioritize work for your team and lead them through changes in plans with ease.
Most importantly, you listen to your partners with empathy, and you bring the needs of clients to the forefront of solutions. You effectively communicate research insights with ease and also know how to align stakeholders with actionable research insights. Teams rely on your guidance, backed by research to data, to identify new opportunities and drive towards desired outcomes. You focus on developing your individual team members’ growth and team culture.
You're a passionate leader focused on engagement as well as results, and you're not afraid to roll your sleeves up and dive into the work. As part of our team, you'll find exciting challenges, get opportunities to grow your career, and develop solid friendships as we design what’s next for ADP and the industry. Pace should not scare you. We still find time for a healthy dose of fun.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.
Senior Manager - User Experience / User Research employer: ADP
Contact Detail:
ADP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager - User Experience / User Research
✨Tip Number 1
Familiarise yourself with ADP's Human Capital Management solutions. Understanding their products and services will help you articulate how your UX research experience can directly benefit their team and enhance user experiences.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed and developed teams in the past. Highlight specific instances where your coaching led to improved performance or innovative solutions.
✨Tip Number 3
Be ready to discuss your approach to both qualitative and quantitative research methods. Prepare to explain how you've used these methods to inform design decisions and improve user experiences in previous roles.
✨Tip Number 4
Demonstrate your ability to communicate research insights effectively. Think of ways to present complex data in a clear, actionable manner that aligns with stakeholders' needs, as this is crucial for the role.
We think you need these skills to ace Senior Manager - User Experience / User Research
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills for the Senior Manager - User Experience/User Research position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly showcases your leadership experience, UX research skills, and any relevant projects. Use bullet points for clarity and focus on achievements that demonstrate your impact in previous roles.
Write a Strong Cover Letter: In your cover letter, express your passion for user experience and research. Highlight specific examples of how you've led teams, conducted impactful research, and contributed to product development. Make it personal and engaging to stand out.
Prepare for Potential Interviews: Anticipate questions related to team leadership, research methodologies, and stakeholder communication. Prepare examples from your past experiences that demonstrate your ability to lead and innovate in UX research.
How to prepare for a job interview at ADP
✨Showcase Your Leadership Skills
As a Senior Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully coached individuals and fostered a collaborative environment in previous roles.
✨Understand the User-Centric Approach
ADP values empathy towards client needs. Be ready to discuss how you have used qualitative and quantitative research methods to inform design decisions and improve user experiences in past projects.
✨Communicate Research Insights Effectively
You’ll need to align stakeholders with actionable insights. Practice explaining complex research findings in a clear and concise manner, highlighting how these insights can drive product development.
✨Prepare for Dynamic Challenges
The role requires adaptability in a fast-paced environment. Think of instances where you've successfully navigated changes or challenges in project plans, and be prepared to share these experiences during the interview.
