Sales Development Representative

Sales Development Representative – ADP UK

ABOUT ADP

ADP is a global NASDAQ-listed organisation that provides cloud-based Human Capital Management (HCM) solutions that unite HR, payroll, talent, time, tax, and benefits administration. It is also a leader in business outsourcing services, analytics, and compliance expertise. Our unmatched experience, deep insights, and cutting-edge technology have transformed human resources from a back-office administrative function to a strategic business advantage.

AWARDS AND RECOGNITION

Named a "Leader" in payroll business process outsourcing (BPO) services by Gartner.

NelsonHall, a global BPO analyst firm, has named ADP as a "Leader" in Payroll Services

ADP is named on the Black Enterprise 50 Best Companies for Diversity list.

Top-ranked company in Financial Data Services in FORTUNE® magazine's The World's Most Admired Companies®

Top 25 for Comparably's Happiest and Most Fulfilled Employees

100 Best Companies for Working Mothers

Top Company for Women Technologists

ABOUT THE ROLE:

At ADP, we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. We support you in your efforts to achieve, learn, and grow. If success motivates you, you belong at ADP.

The Sales Development Representative is responsible for our potential prospects' first impression of ADP. The SDR will work to make that first impression truly amazing.

The SDR will act as a trusted advisor who will help and support the prospective buyer through commonly held areas of complexity, by uncovering pain points through sharing insights that help the prospective buyer find a way to overcome them.

The Sales Development Representative will also:

Encourage the prospective buyer to attend both in-person events and webinars.

Set up and host a conference call with the lead when the prospect wants to learn more, detailing what the prospective buyer needs further help with.

Establish opportunities to develop to Closed Won.

Generate new business opportunities across key markets for our HCM solutions and maintain our position as a Global HCM provider.

Execute the above objectives by researching prospect accounts, providing insight and learning for prospects – conveyed through high-level conversations with c-suite contacts, warm lead follow-up, social media and marketing collateral.

Ensure that ADP is at the forefront of the market by promoting our services, profiling and researching existing/emerging companies to identify their business objectives and critical business issues.

Profile and desk research the existing database of potential clients(Targets) in order to ensure all key details – Decision maker names, addresses, current suppliers, etc. – are identified as well as mapping the structure of each target account

Utilise specialist research tools in order to identify critical business issues within targeted accounts as well as keep track of issues and trends within the wider market.

Utilise Social Media platforms in order to assess and follow topics within the HCM marketplace and to help promote ADP as an HCM Thought Leader and Challenger.

Ensure that ADP is active and seen as a “trusted expert” in areas where targets are self -teaching.

Build close business relationships with selected accounts in order to ensure that ADP is at the forefront of the Target’s thinking when ready to review or has a critical business need.

Use all of the above to produce a regular flow of qualified, sales-ready opportunities – not simply appointments

Work closely and collaboratively with members of field sales on any local campaigns or ‘one off’ events – such as Webinars – in terms of both profiling and follow-up.

Regular use of Salesforce.com. In all instances accurately update and maintain Salesforce.com to reflect all activity.

Take part in regular ' one to ones’ with SDR Team Leader to give/receive feedback, monitor performance / identify training needs.

Take part in Company trainings sessions and ‘team days’

Ultimately take ownership and responsibility of individual tasks and targets to ensure the overall success of the team.

THE IDEAL CANDIDATE:

An experienced Telemarketer/SDR or someone looking to start their career in sales

Organised and driven individual

Flexible and work well with fellow team members and other stakeholders

Hold a passion for technology and customer experience

Keen to learn and develop in the role – including shadowing senior salespeople and attending ADP Learning Events

COMPETENCIES

Target driven

Entrepreneurial and prepared to challenge the status quo

Flexible attitude

Enthusiastic and ambitious– has a clear desire to progress in a large organisation

Self-motivated and confident

Articulate with good business acumen and commercial awareness

Proven ability to organise effectively, prioritise given workload and meeting deadlines – adherence to standards & detail

Has clear understanding of the importance of processes

Ability to communicate effectively, both verbally and in writing

Comfortable holding business discussions with high-level executives

Familiar with the role of Social Media in today’s sales environment

Can build effective internal relationships with key ADP stakeholders

Ability to develop effective and supportive relationships with sales colleagues and own team.

Enthusiastic, committed and able to remain calm under pressure and deliver to tight deadlines.