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- Tasks: Lead and coordinate multiple projects to achieve program goals and manage risks.
- Company: Join ADP, a leader in global business excellence and transformation.
- Benefits: Enjoy flexible work options, professional development, and a collaborative culture.
- Why this job: Be part of impactful projects that drive change and foster teamwork.
- Qualifications: Experience in project management or related fields; strong communication skills required.
- Other info: Opportunity to work in a dynamic international environment with diverse teams.
The predicted salary is between 36000 - 60000 £ per year.
Description
Program Manager
Role objective:
As a member of ADP’s GlobalView Business Excellence organization, the Program Manager will be responsible for overseeing the coordination of multiple related projects within the Transformation Program to deliver the overall program outcomes. The Program Manager ensures alignment between project deliverables and program goals, manages dependencies and risks across the different program pillars and serves as a key communication bridge between Project Managers, Pillar Owners and the Program Lead.
Responsibilities:
Key Duties/Tasks
• Manages program/pillar end-to-end including leading the initiation and planning phases.
• Managing programs with multiple projects and workstreams, over multiple years
• Creates and executes project work plans including resource needs and revises as appropriate to meet changing needs and requirements.
• Holds accountability for program outcomes. Manages issues proactively.
• Provides direction to the project teams and manages controls of progress, quality and budget.
• Issue, Risk & Change Management:
o Manage scope and assess impacts of requested changes
o Serves as an escalation point for issues impacting program success that requires resolution
o Leads inter-departmental coordination efforts required for specific project tasks.
o Ensure risk management via mitigation strategies
o Ensure proper tracking of Change requests with appropriate signoffs
• Responsible for overall coordination, status reporting and stability of program
• Leads and motivates project teams within a matrix management setup. No direct line management responsibilities
• Manages project dependencies with Project Managers
• Coordinates communication across multidisciplinary project / business teams
• Manages stakeholders and expectations at all levels
• Adapts project management processes and methodologies to ensure success
• Reports monthly program status and works closely with key stakeholders to resolve project impediments
• Works closely with the core program team to continuously improve the methodology and fosters constructive working relationships with Program and Project Managers
• Ensures compliance with existing methodologies and standards
• Performs other duties as assigned
Performance Measures:
• Successful delivery according to agreed program objectives and constraints
• Proactive management of risks and issues
• Fostering collaboration between project teams
• Demonstrating the added value of project management to the business
• Contributing towards the continuous improvement of Global Project Management Methodologies
Qualifications:
Experience:
• Extensive commercial track record of project management or other relevant experience (operational leadership, product management, business transformation or change management, portfolio management, client or account management) within solution deployment and migration
• Solid experience in leading multiple global projects through the complete project life cycle, where project duration spans two plus years
• Experience working in an organized and established project management environment (e.g. as a member of a PMO)
• Exposure to an international working environment
• Management of project operating and capital budgets.
• Experience designing and delivering presentations to diverse audiences, including senior management, operational, technical and non-technical personnel
• Change management and benefits realization in project management
Skills:
• Proven knowledge of project management methodologies (e.g. PMBOK, Prince2, CMMIITIL, SDLC, RUP, etc.) an advantage but not essential
• Able to strategically manage multiple global work streams or projects and be able to effectively adapt to shifting priorities
• Proven experience in finalizing impactful projects within the agreed timelines and cost
• Strong focus on getting things done
• resource management practices and change management techniques.
• Excellent communication and relationship management skills.
• Must be able to work well under pressure
• Able to adapt style to different working environments, situations and cultures
• Ability to influence at all levels in a matrix organization
• Must possess a can-do, winning attitude, the highest level of integrity, and the ability to inspire confidence with an open, trustworthy, and engaging style
• Ability to interact with all levels of management and demonstrate leadership
• Sets clear direction, energizes and aligns teams
• Knowledge of Outcome Based Teams (OBT) approach an advantage but not essential
Education:
• University degree or equivalent in education and experience
• PM certification – an advantage but not essential
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Program Manager employer: ADP
Contact Detail:
ADP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Program Manager
✨Tip Number 1
Familiarise yourself with project management methodologies like PMBOK or Prince2. Understanding these frameworks will help you speak the same language as the hiring team and demonstrate your expertise in managing complex projects.
✨Tip Number 2
Network with current or former employees of ADP to gain insights into their project management culture. This can provide you with valuable information on what they value in a Program Manager and help you tailor your approach during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed multiple projects simultaneously. Highlight your experience in risk management and how you've successfully navigated challenges in previous roles to showcase your problem-solving skills.
✨Tip Number 4
Demonstrate your ability to lead and motivate teams by sharing stories of past successes. Emphasise your communication skills and how you've effectively collaborated with diverse stakeholders to achieve project goals.
We think you need these skills to ace Program Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant project management experience, especially in leading multiple global projects. Use specific examples that demonstrate your ability to manage risks, dependencies, and stakeholder expectations.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the Program Manager role. Discuss your experience with project management methodologies and how they align with the company's goals. Be sure to mention your ability to adapt to changing priorities.
Showcase Communication Skills: Since the role requires excellent communication and relationship management skills, provide examples in your application of how you've successfully communicated with diverse audiences, including senior management and technical teams.
Highlight Change Management Experience: Emphasise any experience you have in change management and benefits realisation. This is crucial for the role, so include specific instances where you've successfully managed change within projects.
How to prepare for a job interview at ADP
✨Showcase Your Project Management Experience
Be prepared to discuss your extensive experience in managing multiple global projects. Highlight specific examples where you successfully led projects through their entire lifecycle, especially those that spanned over two years.
✨Demonstrate Your Communication Skills
As a Program Manager, effective communication is key. Be ready to share instances where you coordinated between different teams and stakeholders, ensuring everyone was aligned and informed throughout the project.
✨Prepare for Change Management Questions
Expect questions about how you've handled change management in past projects. Share your strategies for managing scope changes and mitigating risks, as well as how you ensured stakeholder buy-in during transitions.
✨Exhibit Your Leadership Style
Discuss your approach to leading and motivating project teams, especially in a matrix management setup. Provide examples of how you've energised teams and set clear directions to achieve program goals.
