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- Tasks: Join our team as a Payroll Specialist, processing payrolls and delivering top-notch service.
- Company: We're a growing service team based in Cheadle, dedicated to client satisfaction.
- Benefits: Enjoy hybrid working, 25 days holiday, private medical insurance, and study support.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact on clients.
- Qualifications: You need at least 2 years of UK payroll experience and strong customer service skills.
- Other info: Work in a supportive environment with opportunities for training and development.
The predicted salary is between 36000 - 60000 £ per year.
We are recruiting for Payroll Specialists! This is an exciting role part of our growing Service team. If you have experience in processing payrolls from start to finish we would love to hear from you!
Location: Our Cheadle office - Southgate Centre One 319 Wilmslow Road Heald Green, Cheadle, Manchester SK8 3PW
Hybrid working - 3 days in office and 2 days from home
JOB PURPOSE:
- To deliver World Class Service to clients
- To process and deliver client payrolls and all other related services including “end of year” (EOY) requirements accurately and on time
KEY OBJECTIVES:
- World Class Service delivery
- Accurate and timely payroll delivery
- Client retention
KEY DUTIES/TASKS:
- Collate, interpret and validate data supplied by clients for processing
- Process client data in line with departmental processes & procedures
- Communication with clients in line with departmental processes and procedures
- Analyse & manage payroll output for accuracy and to meet legislative requirements
- Highlight and escalate/respond to any matter that may affect the smooth running of client payrolls
- Perform reconciliations and EOY processes as required by the client schedule
- Prepare and complete manually calculated payslips
- Respond to allocated client queries and take appropriate action in accordance with service level performance targets
- Liaise with other departments to meet client service definition criteria
- Ensure client Payroll Procedures manual is current
- Provide information as necessary to statutory bodies
- Maintain knowledge of current ADP products and services
- Maintain knowledge of current statutory legislation
- Work with other team members to meet payroll deadlines
- Participate in the collation and analysis of payroll service performance statistics and resulting improvement plans
- Utilise knowledge to contribute to the training programmes for new and less experienced members of staff
- Carry out other duties as required to fulfil the role
- Follow ADP policy as stated in the Associate Handbook
SKILLS AND KNOWLEDGE:
- Minimum of 2 years UK payroll experience
- Payroll legislation knowledge
- Strong customer service skills
- Good communicating and influencing skills
- Results orientated
- Process and quality orientated
- Microsoft Office, including Excel, Word and PowerPoint
BENEFITS:
- 25 days holiday with the option to buy/sell
- Pension scheme
- Life assurance cover
- Private medical insurance
- Employee discount portal
- Study support
- Employee volunteering scheme
Payroll Specialist employer: ADP
Contact Detail:
ADP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll Specialist
✨Tip Number 1
Familiarise yourself with the latest payroll legislation and ADP products. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Highlight your customer service skills during networking opportunities. Engaging with professionals in the payroll industry can lead to valuable connections and insights about the role.
✨Tip Number 3
Practice your communication skills by discussing payroll scenarios with peers or mentors. Being able to articulate your thought process clearly will be beneficial in interviews.
✨Tip Number 4
Consider joining payroll-related forums or groups online. This can provide you with tips from current professionals and keep you informed about industry trends, which can be advantageous when applying for the role.
We think you need these skills to ace Payroll Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant payroll experience, particularly any roles where you processed payrolls from start to finish. Use specific examples that demonstrate your understanding of payroll legislation and client service.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Payroll Specialist role and how your skills align with the company's objectives. Mention your experience with end-of-year processes and your ability to deliver world-class service.
Showcase Your Skills: Emphasise your strong customer service skills and your proficiency in Microsoft Office, especially Excel. Provide examples of how you've used these skills to improve payroll processes or resolve client queries.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in payroll processing.
How to prepare for a job interview at ADP
✨Showcase Your Payroll Experience
Make sure to highlight your previous payroll experience during the interview. Discuss specific examples of how you've processed payrolls from start to finish, and any challenges you faced and overcame.
✨Demonstrate Your Knowledge of Legislation
Be prepared to discuss your understanding of UK payroll legislation. This is crucial for ensuring compliance and accuracy in payroll processing, so brush up on any recent changes or updates.
✨Emphasise Customer Service Skills
Since this role involves client interaction, emphasise your strong customer service skills. Share examples of how you've effectively communicated with clients and resolved their queries in a timely manner.
✨Prepare for Technical Questions
Expect questions related to payroll software and tools, especially Microsoft Excel. Be ready to discuss how you've used these tools in your previous roles to enhance efficiency and accuracy in payroll processing.
