Learning Consultant

Overview

ADP is hiring a WorkForce Software Trainer! In this role, you will leverage your facilitation skills to deliver engaging learning on the WFS technical and processing solutions. You will use established ADP learning design and delivery standards and tools to help you be successful in this versatile L&D role. You will work across the learning organization to apply innovative instructional design and facilitation techniques. If you enjoy variety and leveraging leading-edge tools and approaches, this role is for you!

The WFS Trainer is responsible for delivering instructor-led (onsite and virtual) training on the technical features and functional aspects of all solutions to enable the effective use of systems, tools, and processes by learners, provide associates the abiltiy to do their jobs, and to ensure clients are prepared for their initial and on-going utilization of the multiple-product offerings, features, and support services.

Responsibilities

• Deliver instructor-led (onsite and virtual) training on the technical features and functional aspects of all solutions to enable effective use of systems, tools, and processes by learners.
• Help learners develop the ability to perform their jobs; prepare clients for initial and ongoing utilization of multiple product offerings, features, and support services.
• Apply innovative instructional design and facilitation techniques in alignment with ADP learning design and delivery standards and tools.
• Collaborate with the learning organization to keep ADP’s approach to designing learning up to date and relevant.

Qualifications

• Experience implementing and configuring a packaged software system or highly complex internally developed application
• 2+ years’ experience conducting technical and functional field training
• Understanding of workforce management solutions from a consulting perspective
• Existing knowledge of, with desire to learn, local terminology related to time and absence processes in various countries
• 1+ year(s) experience using SQL and writing complex queries
• Excellent writing, presentation, and communication skills

Desired Skills

• Experience programming in a 3GL or 4GL language
• Knowledge of Human Capital Management (HCM) systems
• Experience working with the WorkForce Software Suite of product or other Time product

What You’ll Do

• Innovate: You seek opportunities to apply innovative thinking to your projects and will work to keep ADP\’s approach to designing learning up to date.
• Be Agile: You can adapt to changing business requirements, projects, and resources and use agile approaches to meet business needs.
• Deliver: You apply the most effective techniques to engage learners for successful learning outcomes.
• Consult: You use your knowledge and subject matter expertise to make recommendations to continuously improve our learning programs.
• Be a Continuous Learner: You focus on personal development to develop and elevate your professional knowledge and skill. You take the same approach to business process improvement to improve ADP learning design and delivery standards and drive the adoption of those standards. You maintain an outside-in perspective by building and maintaining peer networks inside and outside ADP.

You\’ll Love Working Here Because You Can

• Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and respect one another\’s ideas to find the best solution.
• Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We\’re obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
• Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
• Act like an owner & doer. Mission-driven and committed to navigating change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
• Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP\’s Philanthropic Foundation.
• Join a company committed to equality and equity. Our goal is to impact lasting

A little about ADP

We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We have received recognition for our work by many esteemed organizations; learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.