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- Tasks: Manage client relationships and drive retention while identifying revenue opportunities.
- Company: Leading payroll and HR solutions provider with a focus on client success.
- Benefits: Competitive salary, flexible working arrangements, and a supportive team environment.
- Why this job: Join a dynamic team and make a real impact on client success and company growth.
- Qualifications: Experience in client management and a passion for driving results.
- Other info: Hybrid working model from Cheadle or Staines office with career advancement potential.
The predicted salary is between 36000 - 60000 £ per year.
A leading payroll and HR solutions provider is seeking a Senior Manager Client Success to manage client relationships, drive retention rates, and identify revenue opportunities. Working in a hybrid model from their Cheadle or Staines office, the successful candidate will engage with senior-level clients, lead a dedicated team, and contribute to the vision of the department ensuring its growth and success. This role offers competitive salary and a range of benefits including flexible working arrangements.
Hybrid Senior Client Success Leader – Retention & Revenue employer: ADP
Contact Detail:
ADP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Senior Client Success Leader – Retention & Revenue
✨Tip Number 1
Network like a pro! Reach out to your connections in the payroll and HR industry. We all know that personal recommendations can make a huge difference, so don’t be shy about asking for introductions or advice.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their values, recent projects, and challenges they face. This will help us tailor our responses and show that we’re genuinely interested in driving client success.
✨Tip Number 3
Showcase your leadership skills! When discussing your experience, highlight times when you’ve led teams or driven retention strategies. We want to demonstrate that we can manage client relationships effectively and contribute to revenue growth.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Hybrid Senior Client Success Leader – Retention & Revenue
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Client Success Leader role. Highlight your achievements in client retention and revenue growth, as these are key to what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about client success and how your leadership style can drive our vision forward. Be genuine and let your personality come through.
Showcase Relevant Experience: When detailing your work history, focus on roles where you’ve managed client relationships or led teams. We want to see how you’ve made an impact in previous positions, so don’t hold back on the specifics!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at ADP
✨Know Your Client Success Metrics
Familiarise yourself with key client success metrics, especially those related to retention and revenue. Be ready to discuss how you've used these metrics in previous roles to drive results and improve client relationships.
✨Showcase Leadership Experience
Prepare examples that highlight your leadership skills, particularly in managing teams and driving performance. Think about specific situations where you motivated your team to achieve client success and how you handled challenges.
✨Engage with Senior-Level Clients
Since this role involves engaging with senior-level clients, practice articulating your thoughts clearly and confidently. Prepare to discuss how you would approach building relationships with high-level stakeholders and what strategies you would use to ensure their satisfaction.
✨Understand the Company’s Vision
Research the company’s vision and values thoroughly. Be prepared to explain how your personal values align with theirs and how you can contribute to the growth and success of the department in line with their goals.
