WorkForce Software, Sr. Technical Implementation Consultant in Gildersome

WorkForce Software, an ADP company, is hiring a Technical Implementation Consultant. Are you looking to grow your career in an agile, dynamic environment with opportunities to progress? Are you a continuous learner who embraces ongoing training, development, and mentorship opportunities? This role will deliver our WorkForce Software (WFS) Suite (Time, Scheduling, Integrations, etc.) in a way that solves the unique business challenges for each client. You will work with project teams to ensure our suite of products is being developed to comply with clients’ needs and is delivered successfully by configuring the software. A Technical Implementation Consultant performs coding, debugging, testing, and troubleshooting. You will continue to develop your skills in consulting, leadership, client relationships, and product knowledge by taking training courses and maintaining certifications. To thrive in this role, you should have a client-focused approach that builds rapport, establishes trust, and communicates professionally in person, over the phone, and in writing. Your client satisfaction scores should reflect your success. Pace should not scare you, and the company values inclusion and fosters a positive culture.

What You’ll Do: Responsibilities

• Configuration of the WorkForce Software (WFS) Suite (Time, Scheduling, Integrations, etc.) according to the client business requirements using JavaScript, HTML, or other scripting tools
• Confirmation and refinement of business requirements with the client in meetings and client workshops
• Comprehension of the WorkForce Software product configuration requirements (i.e., correct naming conventions and how this impacts the database, customizing templates, troubleshoot settings, proper sequence of product setting implementation)
• Understanding of the project scope and implementation approach for assigned projects
• Guide complex issues including administrative and configuration challenges
• Communicate roadblocks and seek guidance in a timely manner
• Create complex formulas that leverage mathematical and/or programming skills
• Perform unit and system testing of the configured application and ensure test cases pass as described by their requirements

To Succeed in This Role: Requirements

• 2-4 years’ experience in software implementations
• Minimum 2 years’ experience with programming language, preferably JavaScript, HTML and SQL
• Experience implementing or training on a packaged software system or highly complex internally developed application
• Familiarity with a report writer such as Crystal Reports, Cognos, Actuate, etc.
• Intermediate to advanced Microsoft Office skills with a strong emphasis on Excel
• Understand waterfall and agile methodologies, frameworks, and practices in a services delivery role
• Ability to travel up to 50% with the potential for international travel
• Associates that are located near an ADP or WorkForce office would be expected to follow the ADP hybrid work model

Additional Notes

Required: A college degree is great but not required. What’s more important is having the skills to do the job. Other acceptable experiences could include: Experience noted above.

About ADP

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We’ve received recognition for our work by many esteemed organizations; learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.