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- Tasks: Lead global transformation and AI initiatives in payroll implementation for multinational clients.
- Company: ADP is a leading provider of cloud-based human capital management solutions, fostering innovation and inclusivity.
- Benefits: Enjoy a collaborative culture, opportunities for growth, and a commitment to diversity and inclusion.
- Why this job: Join a dynamic team driving impactful change and enhancing client experiences through AI and innovation.
- Qualifications: Degree in Business or related field; 5+ years in transformation leadership; Lean Six Sigma preferred.
- Other info: Fluency in English required; additional languages are a plus.
The predicted salary is between 68000 - 85000 £ per year.
Director Global Program Management – Imp AI
ADP Staines-Upon-Thames, England, United Kingdom
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Director Global Program Management – Imp AI
ADP Staines-Upon-Thames, England, United Kingdom
Join to apply for the Director Global Program Management – Imp AI role at ADP
Overview
The Director of Global Transformation Implementation & AI will be a core member of the ESI DOTS leadership team, responsible for leading and orchestrating transformation and AI-driven initiatives across the global payroll implementation lifecycle for multinational clients.
Overview
The Director of Global Transformation Implementation & AI will be a core member of the ESI DOTS leadership team, responsible for leading and orchestrating transformation and AI-driven initiatives across the global payroll implementation lifecycle for multinational clients.
This role combines strategic leadership in AI transformation, program management, and implementation delivery, focusing on enhancing efficiency, innovation, and client experience within ADP’s GlobalView business — supporting some of the world’s largest organizations in delivering compliant, scalable, and integrated global payroll solutions.
You will lead complex change programs across diverse geographies, integrating AI opportunities into delivery models and aligning with business priorities. Your deep experience in global transformation, program oversight, and applied AI will be critical to driving impactful change and operational excellence.
Key Responsibilities
- Global Implementation Strategy, AI & Transformation
Lead end-to-end transformation across global payroll implementation and AI-enabled workflows.
Integrate AI strategy and use cases into the implementation lifecycle to drive automation, consistency, and client value.
Develop and execute strategic roadmaps that enhance scalability, time-to-value, and onboarding quality through innovative technology adoption.
- Cross-Functional & Program Leadership
Partner with Implementation, Product, Service Delivery, PMO, Digital, and AI teams to embed best practices across programs.
Act as a thought leader and delivery partner in global AI initiatives, including piloting and scaling solutions across regions.
- AI & Change Management Enablement
Lead structured change programs to support the adoption of AI tools and digital transformation across global delivery teams.
Develop communication and enablement plans to drive engagement, training, and successful rollout of new models.
- Project & Program Management
Direct large-scale, strategic AI and implementation programs with global visibility.
Establish governance, KPIs, and reporting mechanisms to ensure progress, impact, and transparency across client portfolios.
- Client-Centric Innovation
Drive a client-first approach in all transformation efforts, focusing on compliance, localization, experience, and innovation.
Serve as a transformation partner to global clients, identifying pain points and introducing AI-enabled enhancements.
- Stakeholder Engagement
Serve as a trusted advisor to executive stakeholders, presenting progress updates, risks, and strategic recommendations.
Align cross-functional leaders around program goals and ensure adoption of new tools and approaches.
Critical Success Factors
Expertise in global transformation and large-scale program delivery
Strong understanding of AI use cases in enterprise services or implementation
Skilled at leading across matrixed, multinational teams
Confident communicator and stakeholder manager
Agile, innovative, and outcome-oriented mindset
Education
Required Qualifications & Experience:
- Degree or equivalent in Business, Operations, or related field
- Lean Six Sigma certification (preferred)
Experience
- Minimum 5 years’ experience in transformation leadership and good understanding of Implementation
- Proven track record leading transformation in a multi-country, multinational environment
- Experience in the payroll, HR, or enterprise technology sector
- Strong understanding of process improvement, change management, and digital enablement
Languages
- Fluent in English (mandatory); additional languages an advantage
Reporting Relationships
- Reports to: Senior Director –ESI Transformation & Program Delivery
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We\’ve received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP’s culture and our full set of values.
Seniority level
-
Seniority level
Director
Employment type
-
Employment type
Full-time
Job function
-
Job function
Project Management and Information Technology
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Industries
Human Resources Services
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Director Global Program Management - Imp AI employer: ADP
Contact Detail:
ADP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director Global Program Management - Imp AI
✨Tip Number 1
Familiarise yourself with the latest trends in AI and global payroll solutions. Understanding how AI can enhance efficiency and client experience will help you stand out as a knowledgeable candidate during interviews.
✨Tip Number 2
Network with professionals in the payroll and HR technology sectors. Engaging with industry leaders can provide insights into the challenges they face and how your skills can address those needs, making you a more attractive candidate.
✨Tip Number 3
Prepare to discuss your experience in leading transformation initiatives across diverse geographies. Be ready to share specific examples of how you've successfully managed change and integrated new technologies in previous roles.
✨Tip Number 4
Demonstrate your understanding of stakeholder engagement by preparing to discuss how you've effectively communicated with executive stakeholders in the past. Highlighting your ability to present strategic recommendations will show your readiness for this leadership role.
We think you need these skills to ace Director Global Program Management - Imp AI
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in global transformation and AI initiatives. Use specific examples that demonstrate your leadership in program management and implementation delivery.
Craft a Compelling Cover Letter: In your cover letter, express your passion for AI-driven transformation and how your background aligns with ADP's goals. Mention specific projects or achievements that showcase your ability to lead complex change programs.
Highlight Key Skills: Emphasise your expertise in stakeholder engagement, change management, and process improvement. These skills are crucial for the Director role and should be clearly articulated in both your CV and cover letter.
Showcase Your Understanding of AI: Demonstrate your knowledge of AI use cases in enterprise services. Discuss how you have integrated AI into previous projects and the impact it had on efficiency and client satisfaction.
How to prepare for a job interview at ADP
✨Showcase Your AI Knowledge
As a Director of Global Program Management focusing on AI, it's crucial to demonstrate your understanding of AI use cases and their application in transformation initiatives. Prepare specific examples of how you've integrated AI into previous projects and the impact it had on efficiency and client satisfaction.
✨Emphasise Cross-Functional Leadership
This role requires collaboration across various teams. Be ready to discuss your experience in leading cross-functional teams and how you’ve successfully aligned different departments towards common goals. Highlight any strategies you've used to foster collaboration and communication.
✨Prepare for Change Management Questions
Given the focus on change management in this position, anticipate questions about how you've led change initiatives in the past. Share your approach to developing communication plans and training programmes that support the adoption of new tools and processes.
✨Demonstrate Client-Centric Thinking
ADP values a client-first approach, so be prepared to discuss how you've identified client pain points and implemented solutions that enhance their experience. Use specific examples to illustrate your ability to drive innovation while ensuring compliance and localisation.
