Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver world-class payroll services and ensure client satisfaction.
- Company: Join a leading company committed to diversity and inclusion.
- Benefits: Enjoy 25 days holiday, private medical insurance, and study support.
- Other info: Hybrid working model with opportunities for career growth.
- Why this job: Make a real impact by providing excellent service and support to clients.
- Qualifications: 2 years UK payroll experience and strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Our Cheadle office – Southgate Centre One, 319 Wilmslow Road, Heald Green, Cheadle, Manchester SK8 3PW
Working model: Hybrid – 3 days in office, 2 days from home
Job Purpose
Deliver world class service to clients. Process and deliver client payrolls and all other related services including end‑of‑year (EOY) requirements accurately and on time.
Key Objectives
- World class service delivery
- Accurate and timely payroll delivery
- Client retention
Key Duties / Tasks
- Collate, interpret and validate data supplied by clients for processing
- Process client data in line with departmental processes & procedures
- Communicate with clients in line with departmental processes and procedures
- Analyse and manage payroll output for accuracy and to meet legislative requirements
- Highlight and escalate/respond to any matter that may affect the smooth running of client payrolls
- Perform reconciliations and EOY processes as required by the client schedule
- Prepare and complete manually calculated payslips
- Respond to allocated client queries and take appropriate action in accordance with service level performance targets
- Liaise with other departments to meet client service definition criteria
- Ensure client payroll procedures manual is current
- Provide information as necessary to statutory bodies
- Maintain knowledge of current ADP products and services
- Maintain knowledge of current statutory legislation
- Work with other team members to meet payroll deadlines
- Participate in collation and analysis of payroll service performance statistics and resulting improvement plans
- Utilise knowledge to contribute to training programmes for new and less experienced staff
- Carry out other duties as required to fulfil the role
- Follow ADP policy as stated in the Associate Handbook
Skills and Knowledge
- Minimum of 2 years UK payroll experience
- Payroll legislation knowledge
- Strong customer service skills
- Good communication and influencing skills
- Results orientated
- Process and quality orientated
- Microsoft Office: Excel, Word, PowerPoint
Benefits
- 25 days holiday with option to buy/sell
- Pension scheme
- Life assurance cover
- Private medical insurance
- Employee discount portal
- Study support
- Employee volunteering scheme
Diversity, Equity, Inclusion & Equal Employment Opportunity
ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, colour, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Payroll Assistant in Cheadle employer: ADP
Contact Detail:
ADP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll Assistant in Cheadle
✨Tip Number 1
Network like a pro! Reach out to your connections in the payroll industry and let them know you're on the hunt for a Payroll Assistant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your payroll legislation knowledge. Make sure you can confidently discuss how you’ve handled payroll processes in the past, as well as any challenges you've faced and how you overcame them.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for openings at ADP and tailor your approach to show how you can deliver that world-class service they’re after.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
We think you need these skills to ace Payroll Assistant in Cheadle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Payroll Assistant role. Highlight your UK payroll experience and any relevant skills that match the job description. We want to see how your background fits with what we’re looking for!
Show Off Your Customer Service Skills: Since client retention is key, don’t forget to showcase your strong customer service skills in your application. Share examples of how you've delivered world-class service in previous roles – we love to see that!
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to processing payroll!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to find all the info you need about the role and our company!
How to prepare for a job interview at ADP
✨Know Your Payroll Stuff
Make sure you brush up on your UK payroll legislation and processes. Being able to discuss specific regulations or recent changes shows that you're not just familiar with the basics, but that you’re genuinely engaged with the field.
✨Show Off Your Customer Service Skills
Since this role is all about delivering world-class service, prepare examples of how you've handled client queries or resolved issues in the past. Highlighting your strong communication and influencing skills will definitely set you apart.
✨Be Ready for Data Discussions
You’ll need to collate and validate data, so be prepared to talk about your experience with data analysis and management. Bring examples of how you've ensured accuracy in payroll outputs and how you’ve dealt with discrepancies.
✨Demonstrate Team Spirit
This role involves working closely with other departments, so be ready to discuss how you’ve collaborated with colleagues in previous roles. Share instances where teamwork led to meeting tight deadlines or improving processes.