ADP is seeking a Service Knowledge Manager to govern and enhance our Enterprise Knowledge Management (EKM) platform. You will partner with Operational Excellence, Service Delivery Leaders, and SMEs to maintain high-quality content and drive knowledge-sharing across the Services organization.
You will lead the Services Academy knowledge strategy, support onboarding programmes, and deliver training as needed, ensuring alignment with SOPs and client workflows.
#J-18808-Ljbffr
Enterprise Knowledge Manager: Content & Academy Lead in Cheadle employer: ADP
ADP is an exceptional employer, offering a dynamic hybrid work environment in Staines or Cheadle that promotes work-life balance and flexibility. With a strong focus on employee growth through study support and a comprehensive benefits package, including private medical insurance and an annual bonus scheme, ADP fosters a culture of innovation and inclusivity, ensuring every team member feels valued and empowered to contribute to meaningful projects.