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- Tasks: Process payrolls accurately and deliver world-class service to clients.
- Company: Join a dynamic team at ADP, a leader in payroll solutions.
- Benefits: Enjoy 25 days holiday, private medical insurance, and study support.
- Other info: Hybrid working model with opportunities for personal and professional growth.
- Why this job: Make a real impact by ensuring clients receive timely payroll services.
- Qualifications: 2 years UK payroll experience and strong customer service skills.
The predicted salary is between 30000 - 40000 ÂŁ per year.
We are recruiting for Payroll Specialists! This is an exciting role part of our growing Service team. If you have experience in processing payrolls from start to finish we would love to hear from you!
Location: Our Cheadle office - Southgate Centre One 319 Wilmslow Road Heald Green, Cheadle, Manchester SK8 3PW
Hybrid working - 3 days in office and 2 days from home
JOB PURPOSE
- To deliver World Class Service to clients
- To process and deliver client payrolls and all other related services including “end of year” (EOY) requirements accurately and on time
KEY OBJECTIVES
- World Class Service delivery
- Accurate and timely payroll delivery
- Client retention
KEY DUTIES / TASKS
- Collate, interpret and validate data supplied by clients for processing
- Process client data in line with departmental processes & procedures
- Communication with clients in line with departmental processes and procedures
- Analyse & manage payroll output for accuracy and to meet legislative requirements
- Highlight and escalate/respond to any matter that may affect the smooth running of client payrolls
- Perform reconciliations and EOY processes as required by the client schedule
- Prepare and complete manually calculated payslips
- Respond to allocated client queries and take appropriate action in accordance with service level performance targets
- Liaise with other departments to meet client service definition criteria
- Ensure client Payroll Procedures manual is current
- Provide information as necessary to statutory bodies
- Maintain knowledge of current ADP products and services
- Maintain knowledge of current statutory legislation
- Work with other team members to meet payroll deadlines
- Participate in the collation and analysis of payroll service performance statistics and resulting improvement plans
- Utilise knowledge to contribute to the training programmes for new and less experienced members of staff
- Carry out other duties as required to fulfil the role
- Follow ADP policy as stated in the Associate Handbook
SKILLS AND KNOWLEDGE
- Minimum of 2 years UK payroll experience
- Payroll legislation knowledge
- Strong customer service skills
- Good communicating and influencing skills
- Results orientated
- Process and quality orientated
- Microsoft Office, including Excel, Word and PowerPoint
BENEFITS
- 25 days holiday with the option to buy/sell
- Pension scheme
- Life assurance cover
- Private medical insurance
- Employee discount portal
- Study support
- Employee volunteering scheme
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, colour, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability.
Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Payroll Assistant in Ringway employer: ADP, Inc.
Contact Detail:
ADP, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll Assistant in Ringway
✨Tip Number 1
Network like a pro! Reach out to your connections in the payroll industry and let them know you're on the hunt for a Payroll Assistant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your payroll knowledge and client service skills. Think about real-life examples where you've delivered world-class service or tackled payroll challenges, as these will impress potential employers.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings that suit your skills and experience, and make sure to tailor your approach to each company’s culture.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It also keeps you fresh in the interviewer's mind, which is always a plus!
We think you need these skills to ace Payroll Assistant in Ringway
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Payroll Assistant role. Highlight your experience in processing payrolls and any relevant skills that match the job description. We want to see how you can deliver that World Class Service!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about payroll and how your skills align with our objectives. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Customer Service Skills: Since this role involves client interaction, make sure to showcase your strong customer service skills in your application. Share examples of how you've effectively communicated and resolved issues in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on our radar. Plus, it shows you’re keen to join the StudySmarter team!
How to prepare for a job interview at ADP, Inc.
✨Know Your Payroll Inside Out
Make sure you brush up on your payroll knowledge, especially UK legislation. Be ready to discuss your experience processing payrolls from start to finish, and think of specific examples where you've ensured accuracy and timeliness.
✨Showcase Your Customer Service Skills
Since this role emphasises world-class service delivery, prepare to share instances where you've gone above and beyond for clients. Highlight your communication skills and how you've effectively managed client queries in the past.
✨Familiarise Yourself with the Company
Do a bit of research on the company and its values. Understanding their commitment to diversity, equity, and inclusion can help you align your answers with their culture during the interview.
✨Prepare for Technical Questions
Expect questions that test your knowledge of payroll processes and software, particularly Microsoft Office tools like Excel. Brush up on any relevant technical skills and be ready to demonstrate how you use them in your work.