Infrastructure Engineer

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Full Time Manchester, England, GB 30+ days ago Requisition ID: 1429 Location: Manchester, England Reports to: Head of Engineering About the Role We are looking for an experienced Infrastructure Engineer to own and secure our Omnissa Horizon (formerly VMware Horizon) virtual desktop platform, thin clients deployed across the UK, and managed laptops. Security is a top priority. You will ensure the Horizon environment, thin clients and managed laptops are hardened, continuously monitored, and kept fully patched and compliant at all times. You will manage the full lifecycle of the Horizon platform while taking ownership of the national thin client estate and the security/patch posture of deployed managed laptops. This is a hands-on, technical role requiring someone with solid proven experience. You will work closely with infrastructure, security and operations teams to deliver a stable, highly secure and well-maintained end-user computing estate. Regular travel to customer sites across the UK is expected. Key Responsibilities Own the day-to-day management, monitoring, performance tuning, availability and security of the Omnissa Horizon VDI platform (Connection Servers, Unified Access Gateway, Instant Clones, desktop pools, App Volumes, Dynamic Environment Manager and related components). Design, build, maintain and secure gold images; manage application delivery and user environment configurations. Manage thin clients across all UK sites, including inventory, deployment, configuration, firmware/OS updates, Horizon client management, centralised policy enforcement, security hardening and patching. Manage the security and patch posture of deployed company-managed laptops (endpoint hardening, timely patching, security baselines, compliance and endpoint protection). Treat security as a non-negotiable priority: apply hardening standards, maintain rigorous and timely patch management across Horizon components, thin clients and laptops, monitor for vulnerabilities, and drive rapid remediation. Perform capacity planning, proactive performance optimisation and high-availability improvements for the Horizon platform. Provide Tier 2/3 support and root-cause analysis for complex VDI, thin client and managed laptop issues. Plan and execute upgrades, certificate management, security updates and patch cycles in line with organisational and regulatory standards. Maintain accurate documentation, runbooks, asset records and operational reporting for the Horizon estate, thin clients and managed laptops. Collaborate with security, infrastructure and audit teams to ensure continuous compliance and secure configuration across the entire endpoint and VDI landscape. Required Qualifications