Director Program Management

ADP is hiring a Program Director - Staines UK (Hybrid). Are you inspired by transformation and making an impact on the lives of millions of people every day? Are you empathic to client needs, your team, and internal partners to drive success while making hard calls and bold moves? Are you a technologist first and foremost who approaches every problem wearing that hat while going out of your way to champion development creativity and build diverse, engaged teams? Well, this may be the role for you. Ready to make your mark?

ADP is searching for a Program Director to lead a Program to transition the ESI Product Development organization to an Outcome-based Model, with a goal to drive more business value by delivering high-quality, resilient products that achieve business and client needs. This will include working globally across a large complex portfolio, as an individual contributor within a distributed product development model. The Program Director is expected to build the roll‑out plan, standard deployment framework and coach the teams during deployment on the transformed way of working with regular reporting on Program progress at various Leadership levels.

The ideal candidate must understand software development project lifecycle in an agile environment and requires Program Management, mature leadership, strong change management, influential and communication skills to ensure methodology adoption and sustainment.

• Establish ESI roll‑out plan and gain commitment from stakeholders on OBT model deployment.
• Build stakeholder relationship and positively engage the Business / Product team on this transition.
• Support teams to strategize and build their outcome-based model blueprint.
• Provide expertise and assistance in building the roll‑out plan to scale the model across the Business.
• Establish change management plan that will enable seamless deployment of the model across ESI.
• Upskill the Product Development teams to effectively operate with the agile methodology.
• Ensure OBT model deployment stays on track with regular Progress review with stakeholders.
• Ensure risk / issues arising during deployment are managed via mitigation strategies.
• Coach and guide the Business and Stakeholders during methodology deployment phase.
• Monitor and report Program status along with deployment / methodology adoption to Sr. Leadership.
• Build standard framework that can be consistently applied across ESI Product Development.
• Focus to continuously improve to optimize the methodology and share best practices.
• Ensure adoption and sustainability of the transition, with coaches built within the Business.
• Be an advocate of the model and promote deployment.
• Perform other related duties as assigned.

• Successful transition and adoption of Outcome-based team model across ESI Product Development.
• Managing the transition Program with roadmap built upfront and aligned with Sr. Leadership.
• Proactive management of risks and issues, with timely reporting on Progress.
• Fostering collaboration between Product and Business teams.
• Contributing towards the continuous improvement of Outcome-based model for effective application.
• Acceleration deployment of the Outcome-based team model across ESI.

• Experience: Extensive commercial track record of technical Program / Project management with 3+ years delivering Scrum methodology in software development life cycle (SDLC).
• Proficiency with at least one Agile Lifecycle Management tool (e.g. Rally, JIRA).
• Thorough understanding of Agile principles and the Scrum framework.
• Excellent problem-solving, organizational and analytical skills, with the ability to coach and mentor all roles on a Scrum team.
• Experience with Human Capital Management (HCM) technology is a plus.
• Successful experience working with geographically diverse teams and international exposure.
• Strong change management experience to transform way of working across teams.
• Proven record of delivering large projects on time and within budget.
• Scaling and transferring agile knowledge while working with individuals that are new to agile.
• Skilled in building relationships and navigating through organizations.
• Work independently in a demanding and dynamic environment.

• Knowledgeable about various Agile methodologies such as XP and Kanban with experience in coaching Scrum teams.
• Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games.
• Ability to communicate effectively (oral and written) with engineering teams to accomplish project goals.
• Able to propagate information promptly, clearly, and unambiguously.
• Able to conceptualize, negotiate and sell ideas internally and externally.
• Ability to work on highly complex assignments with minimal instructions.
• Ability to drive cultural change management.
• Must be a strong collaborator, team player as well as an individual contributor.
• Able to strategically manage several concurrent projects and be able to effectively adapt to shifting priorities.
• Knowledge of software languages, hardware platforms and their uses.
• Must possess extensive knowledge in the use of project management methodologies and tools; resource management practices and change management techniques.
• Able to adapt style to different working environments, situations and cultures.
• Ability to influence in a matrix organization.
• Must possess a can‑do, winning attitude, the highest level of integrity, and the ability to inspire confidence with an open, trustworthy, and engaging style.
• Ability to interact with all levels of management and demonstrate leadership.
• Sets clear direction, energizes and aligns teams.

• University degree or equivalent in education and experience.
• PMP, Certified Scrum Master (CSM) is required & Certified Scrum Professional (CSP) is a plus.

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down‑to‑earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.